Parts Counterperson

Sternberg International Truck Sales & Service - Evansville; Evansville (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical and dental insurance

401k Plan

PTO

Life insurance

Short-term disability

Growth opportunities

Employee discounts

Family-owned and operated

Job summary

Sternberg Automotive Group in Evansville, IN is seeking a Parts Counterperson to support our team and deliver exceptional experiences to customers in a fast-paced, professional setting.

The ideal candidate has a High School Diploma and auto parts sales exposure, with strong interpersonal and time-management skills. Responsibilities include processing sales, quoting parts, managing stock, coordinating with customers and staff, and ensuring accurate billing and order accuracy.

Qualifications

• High School Diploma or equivalent; prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Customer service

Interpersonal skills

Time management

Reading safety docs

Education

High School Diploma or equivalent

Job description

Job Summary

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Medical and dental insurance


• 401k Plan


• PTO


• Life insurance


• Short-term disability


• Growth opportunities


• Employee discounts


• Family-owned and operated

Responsibilities

• Oversee the parts sales process from start to finish


• Communicate with staff and customers in a friendly and professional manner


• Converse effectively/efficiently regarding customer parts status


• Read and understand the parts catalog when looking up and speaking to specific parts


• Answer phone calls, provide price quotes and other information to customers


• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate


• Provide high-level service to both internal and external customers


• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock


• Notify parts manager of out-of-stock parts or shop materials that need immediate attention


• Locate out-of-stock parts from outside source and submit an emergency order, if necessary


• Make sure all internal requests for parts are billed on service repair order


• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)


• Eager to improve in a dynamic work environment


• Strong interpersonal and time management skills


• Ability to read/interpret safety and maintenance documents


• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume


• Valid driver's license and clean driving record

About Us

Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination. The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.