Bodyshop Estimator

Dave Smith Ford; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Vision insurance

Job summary

Dave Smith Ford in Buffalo, NY seeks a Body Shop Estimator to join their team. In this role, you will assess vehicle damage, prepare repair estimates, and ensure excellent customer service. Your expertise will streamline the repair process, maximizing customer satisfaction.

The ideal candidate has prior dealership experience, strong communication skills, and knowledge of automotive repairs. The position offers a salary between $60,000 and $80,000 annually along with benefits such as health insurance and a 401(k).

Qualifications

• Prior experience in dealership auto service management or auto estimating is highly preferred.
• Hands-on experience with mechanic work or automotive diagnostics.
• Familiarity with automotive repair procedures such as oil changes and suspension work.

Responsibilities

• Conduct thorough inspections of vehicles to determine the extent of damage and necessary repairs.
• Prepare precise and comprehensive repair estimates using industry-standard estimating software.
• Communicate clearly with customers regarding repair procedures, costs, and timelines.

Skills

Communication skills

Customer service skills

Automotive knowledge

Sales aptitude for up-selling

Tools

CCC ONE estimating software

Job description

Overview

Join our dynamic team as a Body Shop Estimator and become a vital part of delivering exceptional automotive repair experiences. In this role, you will assess vehicle damage accurately, prepare detailed repair estimates, and coordinate with customers and technicians to ensure seamless service. Your expertise will help streamline the repair process, maximize customer satisfaction, and support our commitment to quality workmanship. This paid position offers an exciting opportunity to leverage your automotive knowledge and customer service skills in a fast-paced environment where every detail counts.

Responsibilities

• Conduct thorough inspections of vehicles to determine the extent of damage and necessary repairs.
• Prepare precise and comprehensive repair estimates using industry-standard estimating software.
• Communicate clearly with customers regarding repair procedures, costs, and timelines to ensure transparency.
• Collaborate with technicians, parts departments, and insurance adjusters to facilitate efficient repairs.
• Assist in up-selling additional services such as alignments, tire services, oil changes, or mechanical repairs when appropriate.
• Maintain detailed documentation of all estimates, repair orders, and customer interactions for accurate record-keeping.
• Provide excellent customer service by addressing questions and ensuring a positive experience throughout the repair process.

Requirements

• Prior experience in dealership auto service management or auto estimating is highly preferred.
• Hands‑on experience with mechanic work or automotive diagnostics enhances your ability to assess vehicle damage accurately.
• Excellent communication skills for explaining estimates clearly to customers and coordinating with team members.
• Familiarity with automotive repair procedures such as oil changes, auto body repairs, wheel alignments, and suspension work.
• Ability to handle cash transactions confidently while maintaining accuracy in billing processes.
• Proven customer service skills combined with sales aptitude for up‑selling additional services effectively.
• Knowledge of CCC ONE estimating software.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Pay: $60,000.00 - $80,000.00 per year

Work Location: In person