Body Shop Receptionist

MileOne Autogroup; United States; On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Health and financial benefits

Training and mentoring

Employee Purchase Program

NextMile Scholarship Program

Employee Assistance Program

Job summary

MileOne Autogroup is seeking a full-time receptionist at Heritage Body Shop to deliver exceptional customer support and assist with clerical duties. This role offers opportunities for advancement to Estimator positions within the organization.

The ideal candidate will have at least two years of related experience, knowledge of MS Office, and effective communication skills. Compensation ranges from $15.00 to $17.00 per hour with additional employee benefits.

Qualifications

• Experience in customer support or similar roles is preferred.
• Understanding of automotive dealership or collision center operations is a plus.
• Ability to communicate professionally and friendly.

Responsibilities

• Answer incoming phone calls and provide assistance.
• Communicate with callers and visitors efficiently.
• Assist with clerical duties as needed.

Skills

Customer support experience

Basic MS Office knowledge

Mathematics skills

Education

Two years related experience and/or training

Job description

Job Description

Heritage Body Shop is busy and we need to add a customer‑centric team member to provide high‑level customer support to our customers. We are looking for a full‑time receptionist and this role has great potential for advancement from within. Body Shop receptionists often have opportunities to advance to Estimator roles within the organization.

Essential Duties

• Answers incoming phone calls.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Types memos, correspondence, reports, and other documents.
• Assists with clerical duties as requested.

Qualifications

• Two years related experience and/or training; or an equivalent combination of education and experience.
• Automotive Dealership or Collision Center experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills.

Schedule and Compensation

• Schedule: 9 AM to 6 PM, Monday through Friday.
• Salary: $15.00 - $17.00 per hour.

Employee Advantage

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs designed to help our employees and their families succeed both at home and in the workplace.

• Health and financial benefits.
• Training and mentoring.
• Employee Purchase Program.
• MileOne Support Fund (by Employees, for Employees).
• NextMile Scholarship Program.
• Employee Assistance Program.

Company Overview

MileOne Autogroup is an equal opportunity employer and we maintain a drug‑free work environment. Milestone Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. The corporate office is located in Towson, Maryland.

Application Notice

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