Body Shop Operations Manager

Ferman Sunshine Motors INC; Tarpon Springs (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Ferman Sunshine Motors INC in Tarpon Springs, FL is seeking a Body Shop Manager to oversee the dealership's collision repair department, ensuring repairs are completed safely, efficiently, and to manufacturer and insurer standards. You will lead estimators, technicians, painters, and support staff; manage scheduling, workflow, quality, and guest service while monitoring costs and profitability.

A strong leader with collision repair knowledge and OSHA compliance is essential.

Qualifications

• Minimum 3–5 years of body shop or collision repair experience.
• Prior supervisory or management experience preferred.
• I-CAR, ASE, or manufacturer certifications preferred.

Responsibilities

• Oversee daily body shop operations, including workflow and repair production.
• Supervise estimators, technicians, painters, and support staff.
• Monitor repair quality, cycle times, productivity, and guest satisfaction.
• Review estimates, supplements, repair orders, and invoices for accuracy.
• Coordinate with insurance companies, vendors, and parts departments to ensure timely repairs.
• Ensure compliance with manufacturer requirements, OSHA regulations, and dealership policies.
• Address guest questions, concerns, and escalated service issues promptly.
• Assist with hiring, training, coaching, and performance evaluations of body shop employees.
• Monitor departmental financial performance, expenses, and profitability goals.
• Maintain proper maintenance and organization of body shop equipment and facilities.
• Promote and enforce workplace safety standards and procedures.
• Track operational performance metrics and implement process improvements as needed.
• Maintain effective communication with dealership management and other departments.
• Support inventory control and materials management within the body shop.
• Perform additional management duties as assigned.

Skills

Leadership

Organizational skills

Problem solving

Communication

Guest service

Time management

Workplace safety

Estimating software

DMS

Microsoft Office Suite

Team leadership

Education

High school diploma or GED

Technical/collision repair training

I-CAR/ASE certifications preferred

Tools

Estimating software

Dealership Management Systems (DMS)

Microsoft Office Suite

Job description

Ferman Sunshine Motors INC in Tarpon Springs, FL is seeking a Body Shop Manager to oversee the dealership's collision repair department, ensuring repairs are completed safely, efficiently, and to manufacturer and insurer standards. You will lead estimators, technicians, painters, and support staff; manage scheduling, workflow, quality, and guest service while monitoring costs and profitability.

A strong leader with collision repair knowledge and OSHA compliance is essential.