Body Shop Manager

CarGuys Inc.; Naperville (IL); On-site; USD 130,500 - 159,500; Full time

Job summary

CarGuys Inc. is seeking a seasoned Automotive Body Shop Manager to lead daily operations across collision centers and body shops. This role emphasizes profitability, workflow optimization, and high-quality repairs within a high-volume environment.

The ideal candidate will oversee estimators, technicians, and staff, ensuring strong CSI scores and smooth insurance/DRP coordination while driving revenue growth nationwide.

Qualifications

• Experience as a body shop manager, collision center manager, or lead estimator.
• Proven leadership experience in a collision or automotive environment.
• Strong understanding of collision repair processes and shop operations.
• Ability to manage teams, workflow, and performance metrics.
• Excellent communication and customer service skills.

Responsibilities

• Manage daily operations of the collision center or body shop.
• Oversee estimators, technicians, painters, and support staff.
• Drive profitability, revenue growth, and shop efficiency.
• Monitor KPIs including cycle time, gross profit, and production output.
• Ensure quality control and proper repair standards.
• Manage insurance relationships and DRP programs.
• Handle customer concerns, escalations, and satisfaction (CSI).
• Coordinate workflow, scheduling, and repair processes.

Skills

Leadership

Team management

Communication

KPI management

Customer service

Job description

AUTOMOTIVE BODY SHOP MANAGER / COLLISION CENTER MANAGER / BODY SHOP DIRECTOR – UP TO $145,000+ PER YEAR

CarGuys Inc. – High-Paying Automotive Collision Management Jobs Nationwide

Location: Nationwide body shop manager opportunities with dealerships and collision centers

Job Type: Full-Time

Responsibilities

• Manage daily operations of the collision center or body shop
• Oversee estimators, technicians, painters, and support staff
• Drive profitability, revenue growth, and shop efficiency
• Monitor KPIs including cycle time, gross profit, and production output
• Ensure quality control and proper repair standards
• Manage insurance relationships and DRP programs
• Handle customer concerns, escalations, and satisfaction (CSI)
• Coordinate workflow, scheduling, and repair processes

Qualifications

• Experience as a body shop manager, collision center manager, or lead estimator
• Proven leadership experience in a collision or automotive environment
• Strong understanding of collision repair processes and shop operations
• Ability to manage teams, workflow, and performance metrics
• Excellent communication and customer service skills

Skills

Strong leadership and management skills in collision center operations, including staff supervision, workflow management, production efficiency, and quality control. Expertise in estimating, insurance coordination, DRP relationships, and repair planning.

Experience managing KPIs such as cycle time, gross profit, repair efficiency, and customer satisfaction (CSI). Skilled in team development, customer issue resolution, and operational management in a high-volume collision repair environment.