Body Shop Manager

Murphy-Hoffman Company; Concord (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

401(k) and Profit Sharing

Job summary

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership and leasing group, seeking a Body Shop Manager in Concord, NC to run the branch’s Body Shop and ensure policy compliance. You will plan, direct, and control activities to meet growth and profit objectives while maintaining high customer service standards.

The role requires five years in a body shop, supervisory experience, CDL preferred, and strong leadership and communication skills to coordinate with other

Qualifications

• CDL preferred.
• Requires thorough knowledge of all phases of a body shop operation.
• Minimum of five years’ experience in a body shop related field.
• Requires previous supervisory experience.
• Must have excellent management and communication skills.
• Must have a strong work ethic and be committed to working with employees and other departments for the overall success of the company.

Responsibilities

• Assesses present and future needs, trends, problems and profit opportunities of the Body Shop.
• Establishes short‑ and long‑term operating and financial objectives for the Body Shop within the company’s overall plans and policies.
• Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
• Formulates annual and monthly sales/profit objectives and expense budgets in accordance with company objectives.
• Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
• Maintains appropriate communication within and between all departments within the branch.
• Promotes safe work habits and ensures that safety rules are followed.
• Sells customer repair and body shop labor, directly calling on customers for their repair work.
• Writes estimates on all wrecks, locally and out of town, if necessary.
• Maintains company service tools and equipment and ensures they are used properly.
• Reviews all Body Shop repair orders to make sure everything is complete and the total repair order aligns with the original estimate and any supplements that may have been added.
• Develops good relations with customers, adjusters, and insurance companies.

Skills

Supervisory experience

Management and leadership

Communication skills

Customer relations

Job description

Body Shop Manager

Murphy‑Hoffman Company, LLC is North America’s largest Kenworth truck dealership and leasing group. As MHC continues to grow, we have an opening for a Body Shop Manager. The role of the Body Shop Manager is responsible for the day‑to‑day operation of the branch’s Body Shop in compliance with established policies and procedures. Plans, directs and controls the activities of the Body Shop to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, procedures, and programs for the Body Shop. Evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.

Responsibilities

• Assesses present and future needs, trends, problems and profit opportunities of the Body Shop.
• Establishes short‑ and long‑term operating and financial objectives for the Body Shop within the company’s overall plans and policies.
• Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
• Formulates annual and monthly sales/profit objectives and expense budgets in accordance with company objectives.
• Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
• Maintains appropriate communication within and between all departments within the branch.
• Promotes safe work habits and ensures that safety rules are followed.
• Sells customer repair and body shop labor, directly calling on customers for their repair work.
• Writes estimates on all wrecks, locally and out of town, if necessary.
• Maintains company service tools and equipment and ensures they are used properly.
• Reviews all Body Shop repair orders to make sure everything is complete and the total repair order aligns with the original estimate and any supplements that may have been added.
• Develops good relations with customers, adjusters, and insurance companies.

Safety‑Sensitive Position

This position has been designated as a safety‑sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or a lapse of attention that could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• CDL preferred.
• Requires thorough knowledge of all phases of a body shop operation.
• Minimum of five years’ experience in a body shop related field.
• Requires previous supervisory experience.
• Must have excellent management and communication skills.
• Must have a strong work ethic and be committed to working with employees and other departments for the overall success of the company.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401(k) and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

Equal Opportunity Employer / Veterans / Disabled