Assistant body shop manager

MHC; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k and Profit Sharing with Employer

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

Murphy-Hoffman Company, LLC is seeking an Assistant Body Shop Manager in the Tulsa, OK area. You will assist the Body Shop Manager with daily operations, lead foremen and estimators, and ensure high-quality customer service while pursuing growth and profitability for the body shop.

The role emphasizes leadership, effective communication, and adherence to policy. Relocation may be required, and a comprehensive benefits package is provided.

Qualifications

• Must have supervisory experience in a Body Shop or related field.
• Must have a positive can-do attitude.
• Must have good leadership skills.
• Must have good communication and customer service skills.
• Must possess a strong work ethic and commitment.
• Must be willing to relocate.
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

Responsibilities

• Assist the Body Shop Manager in day-to-day operations of the Body Shop department.
• Plan, organize, lead and control activities to meet growth and profit objectives.
• Evaluate results and performance against objectives.
• Communicate policies and objectives within the department.
• Maintain positive customer relations and identify customer needs.
• Provide daily supervision of Foremen and Estimator positions.
• Address customer complaints so issues are resolved promptly.
• Monitor repair orders and close RO’s
• Coordinate with other branch departments.

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Work ethic

Relocation willingness

Positive attitude

Job description

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for an Assistant Body Shop Manager. The role of the Assistant Body Shop Manager is to assist the Body Shop Manager in the day-to-day operations of the branch’s Body Shop department in compliance with established policies and procedures. Plans, organizes, leads, and controls the activities of the Body Shop department to ensure the overall growth and profit objectives are met. Evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.

• Assists the Body Shop Manager in assessing present and future needs, trends, problems, and profit opportunities of the Body Shop department.
• Ensures that approved policies and objectives are clearly understood and effectively communicated within the department.
• Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
• Maintains appropriate communication within and between all departments within the branch.
• Develops and maintains policies and practices, which will ensure positive customer relations.
• Is familiar with the activities of competition, market conditions, and department operation; keeps the Body Shop Manager informed.
• Provides daily supervision of Foremen and Estimator positions.
• Works with the Body Shop Manager concerning customer complaints so they may be handled before the vehicle leaves the shop.
• Monitors RO’s on a daily basis and gives instruction as to the closing of repair orders.
• Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• Must have supervisory experience in a Body Shop or related field.
• Must have a positive can-do attitude
• Must have good leadership skills.
• Must have good communication and customer service skills.
• Must possess a strong work ethic and commitment.
• Must be willing to relocate.
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled