Body Shop Manager

Les Stumpf Ford; Appleton (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match & profit sharing

Paid time off

Employee discounts

Employee Assistance Program

Training and advancement opportunities

Job summary

Les Stumpf Ford in Appleton, WI is seeking a Body Shop Manager to lead daily operations, oversee technicians, and ensure quality repairs. A strong focus on safety, efficiency, and customer satisfaction is essential for this role. The position offers a $5,000 sign-on bonus and consistent daytime hours.

Ideal candidates will have collision repair experience, leadership ability, and familiarity with estimating systems. Join a family-owned dealer with a century-long community presence.

Qualifications

• Leadership and team management experience in a collision repair/body shop environment.
• Strong communication and customer service abilities.
• Familiarity with estimating systems and repair procedures.

Responsibilities

• Manage day-to-day body shop operations and workflow.
• Schedule and assign repair work to technicians.
• Monitor repair quality, cycle time, and productivity.
• Provide excellent customer service and communicate repair updates.
• Prepare and review estimates and supplements.
• Work with insurance adjusters and vendors.
• Maintain inventory and order parts/materials.
• Ensure safety compliance and policies.
• Recruit, train, coach, evaluate staff.
• Monitor profitability, labor sales, and expenses.
• Address customer concerns professionally.
• Maintain a clean, organized, safe work environment.
• Assist in developing marketing and retention strategies.

Skills

Leadership

Communication

Multitasking

Problem-solving

Customer service

Team management

Detail-oriented

Computer skills

Education

I-CAR or ASE certifications

Tools

Shop management software

Estimating systems

Job description

Body Shop Manager

Les Stumpf Ford – Appleton, WI

$60K-$90K Salary

$5,000 Sign-On Bonus

Monday–Friday | No Nights No Weekends No Holidays

STOP WORKING NIGHTS AND WEEKENDS.

Les Stumpf Ford has been trusted in the community for over 100 years—and we’re looking for a Body Shop Manager who wants a better work environment, steady income, and a team that has your back.

What You’ll Do

• Manage day-to-day body shop operations and workflow
• Schedule and assign repair work to technicians
• Monitor repair quality, cycle time, and productivity
• Provide excellent customer service and communicate repair updates
• Prepare and review estimates and supplements
• Work closely with insurance adjusters and vendors
• Maintain proper inventory and order necessary parts and materials
• Ensure compliance with safety regulations and company policies
• Recruit, train, coach, and evaluate body shop staff
• Monitor department profitability, labor sales, and expenses
• Handle customer concerns professionally and efficiently
• Maintain a clean, organized, and safe work environment
• Assist in developing marketing and customer retention strategies

What We’re Looking For

• Previous experience in collision repair and body shop management preferred
• Strong leadership and team management skills
• Knowledge of estimating systems and repair procedures
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced environment
• Familiarity with insurance claims processes
• Valid driver’s license with acceptable driving record
• I-CAR or ASE certifications are a plus

• Strong organizational and problem-solving skills
• Ability to motivate and lead a team
• Detail-oriented with a focus on quality control
• Proficient with computers and shop management software
• Strong understanding of repair timelines and efficiency

What You Get

Consistent hours and steady workflow

$5,000 Sign-on bonus

Health, dental, vision insurance

401(k) with match & profit sharing

Paid time off

Employee discounts

Employee Assistance Program

Training and advancement opportunities

Why Choose Us

No weekends. No late nights.

Fast-paced but low-stress environment

Clean, organized shop

Opportunity to grow

Family-owned stability