Body Shop Estimator

Shelby American, Inc.; Palmer (AK); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the automotive industry seeks a Body Shop Estimator in Palmer, Alaska. In this role, you will evaluate vehicle repair needs, create estimates, and communicate with customers and insurance companies. Your strong customer service skills and detail orientation will drive your success in helping us become the favorite repair destination.

Benefits

Ongoing training and support

Medical, dental, vision, life insurance

401k plan

PTO

Qualifications

• 2+ years of collision estimating experience.
• Must be knowledgeable about Direct Repair Program (DRP) requirements.
• Valid driver's license and clean driving record.

Responsibilities

• Examine damaged vehicles to determine repair needs.
• Write accurate estimates using estimating systems.
• Serve as communication point between customers, insurance, and technicians.

Skills

Customer Service

Detail Orientation

Organizational Skills

Hospitality Quotient

Education

High School Diploma or Equivalent

Job description

Description

As a Body Shop Estimator, you will accurately and efficiently evaluate repair needs so that our body shop team can provide exceptional, quality repair services. You will impact whether we become our guest’s favorite place to service their vehicle.

Requirements

• Examining damaged vehicles to determine the extent of structural, body, mechanical and interior damage.
• Write accurate estimates using CCCone estimating system and be familiar with the Mitchell and Audatex estimating systems.
• Create repair orders, order parts and manage files in Profitnet management system.
• Serve as the communication point between customer, insurance and in shop technicians.
• Must be knowledgeable about the Direct Repair Program (DRP) requirements.
• Answer incoming phone calls and communicate with customers and insurance companies in a friendly and professional manner.

Qualifications

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• 2+ years collision estimating experience required
• A team player who is focused on providing exemplary customer service
• Ability to work in a fast-paced environment
• Strong organizational skills and detail orientation
• High school diploma or equivalent
• Valid driver’s license and clean driving record

Physical Requirements

• Standing and Walking: Ability to stand and walk for extended periods while inspecting vehicles and moving around the shop.
• Dexterity and Fine Motor Skills: Sufficient hand-eye coordination and manual dexterity to use measuring tools, operate computer keyboards, and handle paperwork.
• Visual Acuity: Good vision, including close, distance, and peripheral vision, as well as the ability to distinguish colors, to accurately assess vehicle damage.
• Lifting and Carrying: Occasional lifting and carrying of lightweight parts, tools, and paperwork (up to 10-20 pounds).
• Bending and Stooping: Ability to bend, stoop, kneel, and crouch to inspect damage at various levels of a vehicle.
• Environmental Conditions: May be exposed to moderate noise levels from the shop environment and occasional temperature variations.

Benefits of Working at Swickard:

• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan – invest in your future!
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T5