Body Shop Estimator

Preferred Automotive Group LLC; Norton Shores (MI); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Vehicle discounts

Training program

Career growth

Job summary

Preferred Muskegon Chrysler Dodge Jeep Ram – Muskegon, MI is seeking an experienced Body Shop Estimator to join our collision center team. You will manage estimates from intake to delivery, working closely with customers, insurers, and technicians to keep repairs moving smoothly.

Ideal candidates understand collision repair, communicate clearly, and stay organized in a fast-paced environment while delivering excellent customer service throughout the process.

Qualifications

• Previous collision estimating or body shop experience preferred.
• Strong communication and customer-service skills.
• Ability to write accurate estimates and identify necessary repair procedures.
• Excellent organization and follow-through.

Responsibilities

• Inspect damaged vehicles and prepare accurate repair estimates.
• Review estimates and repair expectations with customers and insurers.
• Coordinate with insurance companies, adjusters, and claims representatives.
• Document damage with photos and detailed repair information.
• Prepare and submit supplements for additional damage.
• Follow up on approvals, parts requirements, and repair status.
• Work with technicians and parts staff to maintain an efficient repair process.
• Keep customers informed throughout the repair process.
• Ensure repairs are documented and billed per standards.

Skills

Communication

Customer service

Organization

Multi-tasking

Valid driver’s license

Tools

Estimating software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Muskegon, MI, US

20 days ago Requisition ID: 1087

Salary Range: $77,400.00 To $115,600.00 Annually

Preferred Muskegon Chrysler Dodge Jeep Ram – Muskegon, MI

Preferred Muskegon Chrysler Dodge Jeep Ram is looking for an experienced, customer-focused Body Shop Estimator to join our collision center team.

This position is ideal for someone who understands collision repair, communicates well with customers and insurance companies, and can manage repairs from the initial estimate through final delivery. We are looking for a dependable professional who takes ownership, stays organized, and works closely with technicians, parts personnel, and insurance representatives to keep repairs moving.

Responsibilities

• Inspect damaged vehicles and prepare accurate, thorough repair estimates
• Review estimates and repair expectations with customers
• Work directly with insurance companies, adjusters, and claims representatives
• Document vehicle damage with clear photographs and detailed repair information
• Prepare and submit supplements when additional damage is identified
• Follow up on approvals, parts requirements, and repair status
• Work closely with technicians and parts personnel to maintain an efficient repair process
• Keep customers informed throughout the repair
• Verify that approved repairs are properly documented and billed
• Help ensure vehicles are repaired according to manufacturer and industry standards
• Deliver a high level of customer service from initial contact through vehicle delivery

Qualifications

• Previous collision estimating or body shop experience preferred
• Working knowledge of collision repair procedures, labor operations, and replacement parts
• Experience with estimating software and insurance claim systems preferred
• Strong communication and customer-service skills
• Ability to write accurate estimates and identify necessary repair procedures
• Excellent organization and follow-through
• Ability to handle multiple repairs and priorities in a fast-paced environment
• Professional appearance and attitude
• Valid driver’s license with an acceptable driving record
• I-CAR training or certifications are a plus

What We Offer

• Competitive compensation based on experience and performance
• Established dealership and collision repair operation
• Steady workflow
• Health, dental, and vision insurance*
• Paid time off*
• Employee vehicle purchase and service discounts*
• Training and career-growth opportunities
• Supportive team environment
• *Benefits are subject to eligibility and company plan provisions.

Join the Preferred Team

At Preferred Muskegon Chrysler Dodge Jeep Ram, we believe successful collision repairs require strong teamwork, clear communication, and a commitment to taking care of the customer. If you are an experienced estimator who takes pride in doing the job correctly and keeping repairs moving, we would like to hear from you.

Preferred Muskegon Chrysler Dodge Jeep Ram is an equal opportunity employer.