Bodily Injury (IHBI) Adjuster

Allstate Northern Ireland Limited; Arkansas; Hybrid; USD 50,000 - 93,000; Full time

Job summary

National General, part of The Allstate Corporation, is seeking an IHBI Adjuster for a fully remote role across USA - AR/GA/NV/MN/IL. You will investigate auto accident claims, evaluate liability and damages, verify coverage, and drive timely resolutions with customer-focused service.

The role emphasizes analytical thinking, adherence to authority, and the ability to manage complex injury claims from first notice through early resolution. Prior claims and licensing requirements may apply.

Qualifications

• Strong knowledge of auto insurance policies and bodily injury processes.
• Ability to investigate, evaluate liability, and verify coverage.
• Experience with claims handling standards and regulatory considerations.

Responsibilities

• Investigate and confirm facts of loss for auto accidents.
• Evaluate liability and coverage; determine damages within authority.
• Conduct initial investigation of bodily injury claims and negotiate settlements.
• Identify body parts and assess related injuries and property damage.
• Assess customer needs and provide professional service.
• Determine subrogation or fraud potential and appropriate action.

Skills

Auto Insurance Claims

Bodily Injury Claims

Case Management

Claims Administration

Claims Resolution

Claims Review

Customer Service

De-Escalation

Empathy

Insurance Administration

Insurance Policies

Multitasking

Negotiation

Personal Injury Claims

Prioritization

Task Management

Time Management

Job description

Bodily Injury (IHBI) AdjusterThis website uses cookies and similar technology to better understand how visitors use our site and offer you a more personalized experience. Click Accept Cookies to agree to our use of cookies or Decline if you do not want us to use cookies. See our Cookie Policy for details.### Bodily Injury (IHBI) AdjusterApply: Fully Remote Location Specific: USA - IL (Remote): USA - GA (Remote): USA - NV (Remote): USA - MN (Remote): USA - AR (Remote): Full time: Posted Yesterday: R36911National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.**Job Description**Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.**We are seeking Initial Handler Bodily Injury Adjusters to join our growing team supporting West Coast claims! In this role, you will be responsible for conducting the initial investigation of bodily injury claims, evaluating liability, verifying coverage, and driving timely, fair claim resolution. The ideal candidate will have strong analytical and customer service skills with the ability to manage complex claim situations from first notice through early resolution. Experience with MMR is preferred but not required.** **Shifts:**11am-8pm est.12pm-9pm est.### Key Responsibilities• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims• Recognizes and identifies body parts of a vehicle and understands other potential property damage• Identifies customer needs and works to meet those needs using appropriate customer service skills• Determines subrogation or fraud potential and how to handle ### ### Supervisory Responsibilities• This job does not have supervisory duties. ### *As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.*#LI-KR1**Skills**Auto Insurance Claims, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, De-Escalation, Empathy, Insurance Administration, Insurance Policies, Multitasking, Negotiation, Personal Injury Claims, Prioritization, Task Management, Time Management**Compensation**Base compensation offered for this role is: BI Adjuster Analyst III: $50,000 -$74,350 BI Adjuster Cons I: $50,000 - $86,400 BI Adjuster Cons II: $56,000 - $93,250 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.