Boat Delivery Captain & Customer Education Lead

Fraser Yachts Group; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

MarineMax is seeking an experienced Delivery Captain to coordinate customer interactions and team activities during boat launches, retrievals, and servicing in Boston, MA. You will drive boats between dealerships, deliver vessels to customers, and demonstrate features both in showrooms and on the water.

You will train sales staff on boat handling and safety, conduct customer education classes, and support boat shows and offsite events, ensuring a high level of customer satisfaction and safe

Responsibilities

• Embrace MarineMax values and project a professional image to customers
• Drive boats to and from dealerships and deliver boats to customers as requested
• Explain features and demonstrate operation of boats in showroom or water
• Demonstrate boating merchandise and navigational equipment
• Coordinate delivery dates with the Business Manager and arrange for delivery to specified location
• Assist with fuel, berthing, and marina procedures; perform minor engine and system repairs
• Load/unload equipment and assist with boat shows and offsite events
• Train sales staff on boat handling and safety; conduct customer education classes
• Inspect vessels, log hours and fuel, and perform minor preventive maintenance on display boats

Job description

MarineMax is seeking an experienced Delivery Captain to coordinate customer interactions and team activities during boat launches, retrievals, and servicing in Boston, MA. You will drive boats between dealerships, deliver vessels to customers, and demonstrate features both in showrooms and on the water.

You will train sales staff on boat handling and safety, conduct customer education classes, and support boat shows and offsite events, ensuring a high level of customer satisfaction and safe