Boat Club Dock Master

Carefree Boat Club; Virginia Beach (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

CareFree Boat Club in Virginia Beach, VA is seeking an enthusiastic Dock Master to lead day‑to‑day dock operations and deliver an exceptional boating experience for members.

The role involves overseeing 30+ vessels, developing a dockstaff team, and ensuring outstanding member service. Prior marina/dock management experience is preferred with strong customer service and safety focus.

Qualifications

• Experience in marina operations or dock management preferred.
• Knowledge of boat handling and docking procedures.
• Good customer service and communication skills.
• Able to work outdoors in varying weather and perform physical tasks.

Responsibilities

• Oversee daily dock operations and vessel traffic.
• Assist members with boat check‑ins and check‑outs.
• Conduct pre/post-use inspections and document damage.
• Coordinate cleaning, fueling, and routine maintenance of vessels.
• Enforce marina safety protocols and boating regulations.
• Provide member orientation and on‑water assistance.

Skills

Customer service

Communication

Outdoor work

Problem solving

Attention to detail

Job description

About the Role

CareFree Boat Club in Virginia Beach, VA is looking for an enthusiastic and experienced Dock Master to lead day‑to‑day dock operations and help deliver an exceptional boating experience for our members.

As a Dock Master, you'll oversee a fleet of 30+ vessels, 18 to 30 feet, manage and develop a team of dockstaff, and ensure members receive the outstanding service that CareFree Boat Club is known for.

Responsibilities

• Oversee daily dock operations, ensuring safe and efficient vessel traffic and slip management
• Assist club members with boat check‑ins, check‑outs, and proper vessel handling
• Conduct pre‑ and post‑use boat inspections, documenting any damage or maintenance needs
• Coordinate routine maintenance, cleaning, and fueling of club vessels
• Enforce marina safety protocols and ensure compliance with boating regulations
• Provide member orientation and on‑water assistance as needed
• Communicate with marina staff and management to ensure smooth daily operations

Requirements

• Prior experience in marina operations, dock management, or the marine industry preferred
• Strong knowledge of boat handling, docking procedures, and watercraft safety
• Virginia Boating Safety Education Certificate or equivalent certification a plus
• Excellent customer service and communication skills
• Ability to work outdoors in varying weather conditions and perform physical tasks
• Reliable, punctual, and detail‑oriented with a strong sense of responsibility
• Organized, dependable, and solution‑oriented
• Pay will be based on experience