BOARD OF REVIEW (BOR) OFFICE SUPPORT - SPANISH SPEAKING

State of Illinois; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

The Illinois Department of Employment Security (IDES) seeks an organized Board of Review (BOR) Office Support to perform specialized clerical duties, including typing, scanning, and preparing legal documents for each case. You will maintain case files, format reports, and manage digital records with precision.

Ideal candidates will have a high school diploma, two years of office experience, and the ability to type 45 wpm.

Qualifications

• Requires completion of high school.
• Two years of office experience.
• Ability to type accurately at 45 wpm.
• Ability to speak and write Spanish for client interactions.

Responsibilities

• Provide secretarial and clerical support for BOR division.
• Type, scan, and upload legal decisions and records.
• Prepare complex reports and manage BOR documents.
• Maintain filing system and create digital records for each case.
• Assist as office receptionist on a rotational basis.

Skills

Typing 45 wpm

Spanish language

Office experience

Education

High school diploma

Tools

IBIS

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:59370
Opening Date: 10/07/2026
Closing Date: 10/22/2026
Agency: Department of Employment Security
Class Title:OFFICE ASSOCIATE - 30015
Skill Option:Keyboarding
Bilingual Option:Spanish
Salary: Anticipated starting salary $4,144 + 5% bilingual pay monthly; Full range $4,144 - $5,429 monthly
Job Type: Salaried
Category:Full Time
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours: Monday - Friday 8:30am - 5:00pm
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 115 S Lasalle St, Chicago, Illinois, 60603
Work County: Cook

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Board of Review (BOR) Office Support. Responsibilities include performing a variety of technical secretarial and complex, specialized clerical office support functions for the IDES Board of Review (BOR) Division, such as typing, scanning and uploading legal decisions and related records and documents, preparing complex reports, reviewing and editing audio and video files, maintaining a filing system for BOR documents, and creating a digital copy of the record for each case. This position provides a great opportunity for someone who has experience providing secretarial and clerical office support in a fast-paced environment and is familiar with legal terminology and the preparation of legal documents. The ideal candidate for this position will have experience providing office support for a mid to large sized program or organization and independently exercising initiative and judgment in performing duties. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.

Essential Functions

• Under direction, serves as a Board of Review (BOR) Office Support for the Illinois Department of Employment Security (IDES)
• Determines and applies relevant Board of Review (BOR) methods and procedures to obtain, prepare, organize, track and/or disseminate a variety of materials, including but not limited to records, documents, reports, correspondence and audio and video files, to ensure compliance with agency, state and federal statutes, rules, regulations and policies
• Develops, formats and/or inputs information from systems including but not limited to the Illinois Benefit Information System (IBIS) to create materials including but not limited to agency records and legal documents for each case
• On a rotational basis, serves as office receptionist
• Keeps abreast of changes to rules, regulations, guidelines, methodologies, software and systems related to Board of Review support functions
• Performs other duties as required or assigned which are reasonably within the scope of those previously defined

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires two (2) years of office experience
• Requires the ability to type accurately at 45 wpm
• Requires ability to speak and write the Spanish language at a colloquial skill level in carrying out position duties in conjunction with Spanish speaking clients

Conditions of Employment

• Requires an Illinois State Police background check and self-disclosure of any criminal history
• Requires ability to utilize the Spanish language in the performance of all duties
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

The Illinois Department of Employment Security’s (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).