Board Affairs Liaison

Universal Service Administrative Co. (USAC); Washington (District of Columbia); On-site; USD 105,000 - 115,000; Full time

Job summary

Universal Service Administrative Co. (USAC) is seeking a Communications Associate to support board governance and executive communications in a fast-paced environment in Washington, DC.

The role focuses on organizing board activities, coordinating with senior leadership, and ensuring compliance with bylaws and FCC rules. Ideal candidates have a strong background in governance support, excellent communication, and proven project management skills, with a commitment to USAC’s mission and public

Qualifications

• Bachelor’s degree or higher in a relevant field; Master’s preferred.
• Minimum five years of governance/board support experience.
• Significant executive support experience with C-level executives and boards.
• Proficient with Microsoft Office; ability to design, edit, and proofread presentations.
• Nice-to-have experience: Adobe, WordPress, BoardEffect.
• Strong written and verbal communication and judgment.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serve as operational bridge between the Board of Directors and CEO/Leadership Team.
• Act as primary communications link between CEO, Board Chair, board members and senior staff.
• Ensure governance processes align with bylaws and regulations; advise on governance matters.
• Coordinate with FCC on Board activities and materials.
• Lead logistics for Quarterly Board meetings including agendas, briefing books, and room setup.
• Schedule webinars and update the public USAC site.
• Ensure materials are accurate and compliant with policies.
• Onboard and train new Board Members.
• Attend meetings, record minutes, monitor board budget and travel expenses.
• Perform other duties as assigned.

Skills

Executive support

Microsoft Office

Graphic design

Proofreading

Project management

Communication

Education

Bachelor's degree

Master’s degree preferred

Tools

Adobe

WordPress

BoardEffect

Job description

USAC’s target compensation range for a new hire into this position is $105,000 - $115,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401k, FSA, Life Insurance, Paid Time Off, Commuter Benefits and Wellness Programs.

Why Work Here?

Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at: https://www.usac.org/about/

Benefits

USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.

A Multicultural Team

We have actively built an organization that doesn’t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused. As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking a dynamic and collaborative professional to serve as Communications Associate.

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.

Your Role

Working in a creative and fast-paced environment, the Board Affairs Liaison is a key member of the CEO team and responsible for organizing, analyzing and driving day-to-day priorities, process efficiencies and relationships with the Board of Directors and associated committees. In addition to leading the administrative activities necessary to facilitate Board meetings and processes, the Liaison will manage all communication to and from the Board of Directors, ensure compliance with the governance processes, and guide USAC staff at all levels on matters related to the Board.

Your Responsibilities

• Provide an operational bridge between the Board of Directors and the USAC CEO and Leadership Team.
• Act as the primary point of communication between the CEO, Board Chair, individual board members, and USAC senior staff related to all USAC Board of Directors matters.
• Work with the Office of General Counsel to ensure the board operates in accordance with organizational bylaws, state/federal regulations, and corporate governance best practices.
• Engage as applicable with the FCC on Board of Directors activities and materials.
• Lead and arrange all logistics for Quarterly Board meetings and events: schedule meetings and associated meals; draft agendas; develop, compile, and distribute briefing books and presentation materials to various stakeholders; coordinate with the Administrative, Facilities, IT, and Service Desk teams to setup and breakdown the rooms, catering, and equipment.
• Schedule webinars for quarterly meetings and update the public USAC website.
• Work closely with the Shared Services Division and Office of General Counsel to ensure that materials prepared, shared, and published by USAC leaders are accurate, compliant with by laws, FCC rules, and other governing policies and procedures.
• Guide and facilitate the onboarding and training of new Board Members.
• Attend Board and Committee meetings and record meeting minutes.
• Monitor board budget and assist Board members with travel and expense activities. .
• Other duties as assigned.

About You

The successful candidate will excel at operating in a diverse and fluid environment and has:

• A Bachelor’s degree (Master’s Degree preferred) and/or relevant technical training and certifications. A combination of education, experience, and training that provides the necessary knowledge, skills, and abilities to perform the work may be considered.
• A minimum of Five (5) years of experience in administration, governance, and board support.
• Significant executive support experience, including supporting C-level executives and Board of Directors.
• Expert proficiency with Microsoft Office and the ability to design and edit, and proofread graphic presentations and materials.
• Preferred experience with Adobe, WordPress, and BoardEffect software.
• Strong verbal, written communication skills and excellent judgment.
• Exceptional organizational skills and impeccable attention to detail.
• A high degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, and staff.
• Proven experience with project management including the capacity to manage multiple projects and priorities at an extremely fast-paced schedule.
• Strong business acumen and the ability to quickly learn and absorb new information.
• Strong analytical skills with the ability to communicate with a broad range of stakeholders at all levels.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.