BMW Technician Apprentice

hendrick; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

Hendrick BMW Northlake in Charlotte, NC is seeking an Apprentice Technician who will assist the Service Technician with examining customer vehicles, identifying needed repairs, and performing basic service tasks to gain hands-on experience.

This entry-level role emphasizes learning, completing required training, maintaining a safe work area, and documenting services while working toward becoming a qualified Service Technician.

Qualifications

• Basic knowledge of automotive parts and systems.
• Demonstrable mechanical skills and willingness to learn.

Responsibilities

• Assist Service Technician with examining customer vehicles.
• Help identify necessary repairs and maintenance.
• Assist with estimating repair costs.
• Document services performed and parts used.
• Maintain safe, clean work area and follow training requirements.

Skills

Automotive knowledge

Basic mechanical skills

Education

High School Diploma

Automotive field training

Job description

Hendrick BMW Northlake

Location: 10720 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269

Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Supervisory Responsibilities

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Assists Service Technician with examining customer vehicles.
• Assists Service Technician with identifying necessary vehicle repairs and maintenance.
• Assists with estimating cost of repairs.
• Assists with performing vehicle repairs and maintenance.
• Documents services performed.
• Learns how to performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Assists Service Technician by requesting necessary parts.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

• √ High School Diploma

Field of Study/Work Experience

• √ Automotive

Desired Work Experience

• √ up to 3 years

Education/Experience

Basic knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience.

Certificates and Licenses

• √ Valid Driver's License

Computer Skills

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills

Ability to understand and follow instructions. Ability to communicate effective with customers and company personnel.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, holidays.

Physical Demands

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ou