BMW Apprentice Technician

hendrick; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Hendrick BMW in Charlotte, NC is seeking an Apprentice Technician to assist the Service Technician in identifying and performing vehicle repairs and maintenance while learning the trade. This entry-level role focuses on building knowledge, skills, and certifications to progress toward a Service Technician position.

The apprentice will help examine customer vehicles, estimate repair costs, document services, and follow dealership guidelines.

Qualifications

• High School Diploma required.
• Automotive field of study/work experience.
• Up to 3 years work experience.
• Valid Driver's License required.
• Basic knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience.

Responsibilities

• Assists Service Technician with examining customer vehicles.
• Assists Service Technician with identifying necessary vehicle repairs and maintenance.
• Assists with estimating cost of repairs.
• Assists with performing vehicle repairs and maintenance.
• Documents services performed.
• Learns how to performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Assists Service Technician by requesting necessary parts.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.

Education

High School Diploma

Automotive

Up to 3 years experience

Valid Driver's License

Job description

Hendrick BMW

Location: 6950 E. Independence Bld., Charlotte, North Carolina 28227

Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Essential Duties and Responsibilities

• Assists Service Technician with examining customer vehicles.
• Assists Service Technician with identifying necessary vehicle repairs and maintenance.
• Assists with estimating cost of repairs.
• Assists with performing vehicle repairs and maintenance.
• Documents services performed.
• Learns how to performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Assists Service Technician by requesting necessary parts.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• Desired Education: √ High School Diploma
• Field of Study/Work Experience: √ Automotive
• Desired Work Experience: √ up to 3 years
• Certificates and Licenses: √ Valid Driver's License

Education/Experience: Basic knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience.

Computer Skills: Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands: Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands: Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability: Ability to add, subtract, multiply and divide.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values

• Servant Leadership
  Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Teamwork through Trust & Respect
  Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Integrity
  Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Commitment to Customer Enthusiasm
  Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Passion for Winning
  Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Accountability at All Levels
  Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Commitment to Continuous Improvement
  Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duti