BMW Service Shop Lead & Diagnostics Coach

Momentum BMW

Long Beach (CA)

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental and Vision insurance

HSA options

401(k)

Paid time off

Professional development opportunities

Employee vehicle purchase and lease

Job summary

Momentum BMW in Long Beach, CA is seeking a Shop Foreman to provide technical leadership and day-to-day support to the service team. You’ll guide technicians through complex repairs, monitor workflow, and ensure work is performed to dealership and BMW manufacturer standards.

Ideal candidates have 5+ years of automotive diagnostics and repair, strong electrical and diagnostic skills, and prior supervisory experience.

Qualifications

5+ years of automotive diagnostic and repair experience.
Strong electrical and advanced diagnostic skills.
Previous supervisory or technical leadership experience; BMW/European luxury dealership experience preferred.

Responsibilities

Provide technical guidance and diagnostic support to Service Technicians
Assist with complex electrical, diagnostic, mechanical, and computer-system concerns
Help coordinate shop workflow to support productivity and timely vehicle completion
Monitor repair quality and ensure work meets dealership and manufacturer standards
Communicate technical diagnoses and repair needs clearly to technicians, Service Advisors, and leadership
Monitor technician performance and productivity and help address opportunities for improvement
Support, motivate, and develop the shop team
Stay current on BMW technical information, procedures, and evolving vehicle technology
Partner with Service leadership and other departments to resolve operational or guest concerns
Maintain a safe, organized, and compliant shop environment