BMW Service Manager - The Wyler Collection, Dublin, Ohio

JEFF WYLER DUBLIN INC; Dublin (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and bonus

Paid holidays & vacation

Medical, dental, and vision insurance

Job summary

JEFF WYLER DUBLIN INC. in Dublin, OH is seeking an Automotive Service Manager with BMW service management experience and a minimum of two years in a managerial role. You will lead the service department, ensure high customer satisfaction, and coordinate between advisors, technicians, and customers.

The role focuses on developing the team, maintaining training standards, and aligning service activities with dealership goals, while offering a strong compensation package and growth opportunities.

Qualifications

• Minimum 2 years experience as a Manager with BMW Service Management.
• Strong, results-driven leader with track record of success.
• Excellent communication and customer-focused approach.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service with a positive dealership experience.
• Provide support to service and sales operations to meet vehicle service needs timely.
• Serve as liaison between service advisors, technicians, and customers.

Skills

BMW Service Management

Leadership

Customer service

Job description

We are inviting Applications for Automotive Service ManagerLocation: The Wyler Collection, BMW DublinWe are seeking a manager with BMW Service Management experience, minimum of 2 years. A strong, results driven leader to make us the best Service Department in the country. Our organization has a belief system that the leader of the service department is an integral position for the entire dealership, and offers full support, training, and strong, proven systems that bring success to the store in both finance and customer satisfaction.The Wyler Collection, BMW is hiring a highly motivated, loyal, and goal-oriented team leader to take the service department to the next level. The best candidate has a passion for leading and developing people and uses high levels of integrity to guide decisions. To be considered for this role, you must be able to:DEALERSHIP COMMITMENT:Industry Leading compensation, competitive wages, and bonus structureCareer Advance OpportunitiesPaid Holidays & VacationStable upwardly mobile employment with a growing companyClean Modern Fully Equipped FacilityMedical, Dental, Vision & much more!ESSENTIAL DUTIES:Ensure customers receive prompt, courteous, and effective service with positive dealership experienceProvide a high level of support with the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient mannerEnsure the correct handling of all aspects of the service transaction from the \"meet and greet\" to \"fix it right the first time\"Serve as a liaison between service advisors, technicians, and customersHire, manage, and develop Service Department employees - technicians and service advisorsMonitor and maintain training and certification requirementsPrioritize required servicesFollow manufacturer and company policies and proceduresMeet and exceed customer satisfaction benchmarkINDSJMUQualifications:Minimum 2 years experience as a Manager with BMW Service Management.Result Driven and proven success to the store