BMW Internet Sales Pro: Convert Inquiries & Book Visits

Tulley Automotive Group; Nashua (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) with employer contribution

Employee Assistance Program (EAP)

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Job summary

Tulley Automotive Group in Nashua, NH is seeking a dynamic first point of contact for BMW buyers. You will answer calls, chats, and inquiries, turning conversations into scheduled appointments while representing the #1 BMW dealer in New England. No automotive experience required; training provided.

You’ll manage a book of customers, know the inventory, maintain CRM notes, and ensure appointments show. Compensation ranges from $65,000 to $90,000+ annually, with uncapped monthly commissions and

Qualifications

• You can hold a conversation with anyone and write an email that does not need to be rewritten
• You are comfortable being measured. You will know exactly where you stand every day, and so will we
• You chase the answer instead of waiting for it
• You can juggle dozens of open conversations without dropping one
• No automotive experience required. We would rather train the right person than untrain the wrong one

Responsibilities

• Answer inbound calls, web chats, and internet leads from people already shopping a BMW, and turn those conversations into scheduled appointments
• Re-engage customers who inquired but never visited. The majority of sales are earned in the follow-up rather than in the first conversation
• Own a book of Tulley customers and keep them Tulley customers. Our lease and loan portfolio is the bread and butter of this store
• Know the inventory perfectly, so you can speak to any vehicle in stock with authority the moment a customer asks
• Keep your CRM clean. The next person who touches that customer is working off your notes
• Confirm every appointment so the customer shows up, the car is ready, and nobody's time gets wasted

Job description

Tulley Automotive Group in Nashua, NH is seeking a dynamic first point of contact for BMW buyers. You will answer calls, chats, and inquiries, turning conversations into scheduled appointments while representing the #1 BMW dealer in New England. No automotive experience required; training provided.

You’ll manage a book of customers, know the inventory, maintain CRM notes, and ensure appointments show. Compensation ranges from $65,000 to $90,000+ annually, with uncapped monthly commissions and