BMET III / Site Lead

Block Imaging Parts & Service LLC; Fort Bragg (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Block Imaging is seeking a Biomedical Technician III Site Lead to support the Multi-Vendor Biomedical business in an assigned area, including Mendocino Coast, CA. You will manage customer relationships, install, troubleshoot, and maintain equipment at hospital sites, while leading a team and ensuring compliance.

Responsibilities include advanced diagnostics, escalating complex issues, mentoring BMET staff, and ensuring accurate service documentation for hospital leadership.

Qualifications

• Experience with diagnostic, preventive maintenance, and repairs on biomedical equipment.
• Ability to troubleshoot complex equipment and coordinate with clinicians.
• Demonstrated leadership and mentoring of BMET I/II technicians.
• Knowledge of regulatory compliance and documentation practices.

Responsibilities

• Perform advanced diagnostics and preventive maintenance on biomedical and imaging equipment.
• Serve as the technical escalation point to minimize downtime.
• Lead service activities within a geographic region and manage workload.
• Collaborate with clinicians, service teams, and leadership on technical solutions.
• Mentor BMET I and II technicians and share best practices.

Skills

PC competency

Troubleshooting

Leadership

Communication

Team collaboration

Job description

Description

Job Description Statement

The Biomedical Technician III Site Lead supports the Multi-Vendor Biomedical business within an assigned geographical area or at an assigned account. This position will be responsible for customer relationship management through the effective use of communications and technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

This position will support our hospital customer in Mendocino Coast, CA.

Culture Fit

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties

• Perform advanced diagnostics, preventive maintenance, and complex repairs on biomedical and imaging equipment, ensuring optimal performance and regulatory compliance.
• Serve as the technical escalation point for challenging equipment issues, providing expert troubleshooting and resolution to minimize service disruptions and downtime.
• Lead service activities within an assigned geographic region, independently managing workload, priorities, and customer expectations.
• Collaborate closely with clinicians, service teams, and leadership to align technical solutions with clinical needs and service objectives.
• Mentor and support BMET I and II technicians, sharing technical knowledge, best practices, and professional guidance to strengthen team capability.
• Ensure accurate and timely service documentation, maintaining compliance with safety standards, quality requirements, and internal procedures.
• Identify trends, recurring issues, and improvement opportunities, recommending corrective actions to enhance equipment reliability and service efficiency.
• Support training initiatives, equipment validation, and new technology rollouts, contributing subject‑matter expertise to organizational growth and continuous improvement.
• Responsible for ongoing status reporting to all hospital leadership.
• May assist with technical evaluation and training of junior BMET's and make recommendations regarding formal training requirements.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

Role Competencies

• Strong PC competency, including word processing, spreadsheets, databases, and understanding of computer hardware, processors, and electronic circuit boards.
• Advanced hands‑on experience with complex test equipment, mechanical devices, tools, and networking technologies with solid troubleshooting skills.
• Expertise in at least one specialty area, supported by a minimum of one manufacturer certification on a medical equipment model.
• Strong verbal and written communication skills, with the ability to collaborate effectively across all organizational levels and with customers.
• Demonstrated leadership ability, knowledge‑sharing mindset, and strong teamwork within fast‑paced, team‑driven environments.