Blue Ridge Host

Omni Grove Park Inn Resort & Spa; Asheville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks friendly and motivated individuals to join their dynamic team. This role focuses on providing exceptional customer service by greeting and seating guests, managing reservations, and ensuring a welcoming atmosphere. With a reputation for excellence, the company offers a supportive work environment where associates can thrive. If you have a passion for service and enjoy working in a vibrant setting, this opportunity could be your perfect match. Join a team that values respect and empowerment while contributing to memorable dining experiences.

Qualifications

• Strong verbal and written communication skills are essential.
• Prior host experience is preferred but not mandatory.

Responsibilities

• Greet guests with a pleasant smile and superior customer service.
• Seat guests and manage dining room availability and safety.
• Assist servers and handle phone reservations for large parties.

Skills

Verbal Communication

Written Communication

Multitasking

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menus in front of guests
• Answer phone and record reservations for large parties
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well-being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

Qualifications

• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to multitask
• Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays