Blood Drive & Donor Relations Coordinator

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Naples Comprehensive Health (NCH) seeks a Coordinator Client Relations to coordinate mobile blood drives and fixed-site collections, maintaining client relationships and meeting deadlines within budget.

The role requires strong customer service, data handling, and ability to work independently or in a team. A High School diploma is required, with 2+ years in healthcare-adjacent administrative roles and a Florida driver’s license.

Qualifications

• High School diploma or GED required.
• Minimum of 2 years administrative or supervisory experience in customer service, preferred in healthcare.
• Must have current, valid Florida Driver’s License.
• Intermediate computer knowledge: uses Microsoft Word, Excel, Outlook, and Windows.

Responsibilities

• Performs all processes in compliance with industry and regulatory standards.
• Performs special projects requiring data management and generation of reports.
• Prepares marketing/PR pieces related to donor blood drives and/or collection events, including spreadsheets, direct mailers, posters, custom advertising and education brochures.
• Compiles, analyzes, distributes and maintains donor collection data.
• Prepares and distributes general website information and articles.
• Orders/procures and maintains routine donor recognition prizes.
• Solicits, orders and maintains specialty donor recognition prizes.
• Performs assigned tasks associated with special promotion and recognition events.
• Performs donor registration, donor eligibility reviews, and tele-recruitment.
• Oversees volunteer and tele-recruiter activities.

Skills

Customer service

Administrative experience

Supervisory experience

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Naples Comprehensive Health (NCH) seeks a Coordinator Client Relations to coordinate mobile blood drives and fixed-site collections, maintaining client relationships and meeting deadlines within budget.

The role requires strong customer service, data handling, and ability to work independently or in a team. A High School diploma is required, with 2+ years in healthcare-adjacent administrative roles and a Florida driver’s license.