Blood Donor Specialist - Travel to Local Blood Drives

American Red Cross; Dubuque (IA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

401(k) with Up to 6% Company Match

Paid Time Off, Holidays & Family Leave

Health, Wellness & Employee Assistance

Life Insurance, Disability Coverage &

Recognition Awards

Job summary

The American Red Cross in Dubuque, IA is seeking a Customer Service Associate to welcome blood donors, provide outstanding service, and support blood drive operations onsite with local travel. No healthcare experience is required, and paid training is provided.

A high school diploma and valid driver's license are required, with benefits including health coverage, a 401(k) with company match, PTO, and life insurance.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and strong people skills.
• Valid driver’s license with a good driving record; may require height minimum to operate Red Cross vehicles.
• Basic computer and Microsoft Office skills.
• Ability to lift, move and set up blood drive equipment.

Responsibilities

• Welcome and support blood donors throughout the donation journey
• Deliver exceptional customer service and build meaningful donor relationships
• Collect blood and manage blood products following safety and quality standards
• Work as part of a team to create a positive donor experience
• Set up and transport equipment for community blood drives
• Travel to local blood drive locations using a Red Cross or personal vehicle

Skills

Customer service

People skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The American Red Cross in Dubuque, IA is seeking a Customer Service Associate to welcome blood donors, provide outstanding service, and support blood drive operations onsite with local travel. No healthcare experience is required, and paid training is provided.

A high school diploma and valid driver's license are required, with benefits including health coverage, a 401(k) with company match, PTO, and life insurance.