Blood Collections Staff - Customer Service

American Red Cross; Gilbert (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team where your career is a force for good! This role offers a unique opportunity to be part of the world's largest humanitarian network, assisting with blood collection and making a significant impact in your community. With paid training provided, you will develop essential healthcare skills while connecting personally with donors. Enjoy a supportive environment that values your growth and well-being, along with competitive pay and comprehensive benefits. If you are ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid family leave

Employee assistance programs

Disability insurance

PTO

Recognition programs

Qualifications

• Customer service experience is crucial for connecting with donors.
• Basic computer skills and proficiency in Microsoft Office are required.

Responsibilities

• Assist with blood collection and create a welcoming environment for donors.
• Ensure safety and accuracy in blood collection procedures.

Skills

Customer service experience

Effective communication skills

Basic computer skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

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By joining the American Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us - Where your Career is a Force for Good!

Job Description:

We provide Paid-Training - no prior medical experience required!

Joining The American Red Cross is a unique experience. You become part of the world's largest humanitarian network, working with a team of welcoming and diverse individuals united in purpose. You will grow your career within a movement that matters, where success is measured in lives helped and communities made whole.

As a team member, you'll have mentors to support your growth and a career aligned with a meaningful mission. We offer competitive compensation and benefits, and we value your well-being both at work and outside of it.

Where Your Career is a Force for Good!

What You Need to Know (Job Overview):

You will utilize your healthcare and/or customer service skills to assist with blood collection, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures to collect lifesaving blood donations.

We offer paid phlebotomy training to help you develop healthcare skills and advance your career. Learn more about the impact of this role at: rdcrss.org/lifesavingrole

Key Responsibilities:

• Connect personally with donors, listening to their stories and explaining the impact of their donation.
• Create a welcoming environment to encourage repeat donations.
• Ensure accuracy and safety in blood collection to meet goals and regulatory standards.
• May involve driving Red Cross vehicles and setting up/taking down equipment at donation sites. A minimum height of 60 inches may be required for vehicle operation.

Schedule and Pay:

Standard schedule in Gilbert, Arizona, involves variable hours including early mornings, late nights, weekends, and holidays, with possible overnight travel. Schedule is provided 2-3 weeks in advance.

Starting pay is $18.00/hour, with potential increases based on experience.

Minimum Qualifications:

• High school diploma or equivalent
• Customer service experience and effective communication skills
• Valid driver's license with a good driving record
• Physical ability to lift heavy weights, sit or stand for long periods, and adapt to irregular hours
• Proficiency with basic computer skills and Microsoft Office

Preferred Qualifications:

• Healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Leadership experience

Benefits:

Our comprehensive package includes medical, dental, vision, flexible spending accounts, PTO, holidays, 401K with match, paid family leave, employee assistance, disability insurance, and recognition programs.

Apply now to make your career a force for good!

The American Red Cross is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to various protected characteristics. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

We are proud partners of Employers of National Service, connecting service alumni with employment opportunities. Interested in volunteering? Visit redcross.org/volunteertoday to learn more.

For the EEOC Summary of Rights, click here.