Blood Collection Staff - Customer Service - Manchester, NH

VetJobs; Manchester (NH); On-site; USD 28,000 - 30,000; Full time

Job summary

The American Red Cross in Manchester, NH is seeking staff to support blood collection operations. You will help donors, transport and set up equipment, and maintain safety procedures. Paid phlebotomy training is provided to grow your healthcare skills within the nation’s leading humanitarian organization.

A valid driver’s license and good driving record are required. Typical shifts are Monday–Friday or Tuesday–Saturday with variable hours, including early mornings, nights, weekends and holidays;

Qualifications

• High school diploma or equivalent is required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights and stand for long periods; long irregular hours and schedule changes are required.

Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable returning.
• Be detailed oriented to ensure the blood you collect meets goals, regulatory requirements and can be safely transfused.
• May drive Red Cross vehicles and assist with setup and teardown of equipment at donation sites; a minimum height of 60 inches may be required.

Skills

Customer service

Verbal communication

Driver's license

Physical stamina

Healthcare exposure

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview)

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities)

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
• May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Standard Schedule (Manchester, New Hampshire)

Variable shift Monday-Friday or Tuesday-Saturday with one additional weekday off. To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance.

Pay Information

Starting rate: $20.81/hour

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

WHAT YOU NEED TO SUCCEED (Minimum Qualifications)

• High school diploma or equivalent is required
• Customer service experience and effective verbal communication skills are required
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications)

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

City: Manchester

State: New Hampshire

Job Category: Health/Medical other

Affiliate Sponsor: American Red Cross