Blockchain Technical Support Manager

TRON DAO; United States; Remote; USD 129,000 - 185,000; Full time

Job summary

A leading company in the blockchain sector seeks a Blockchain Technical Support Manager to provide technical guidance to developers and manage Web3 environments. The ideal candidate will have significant experience in both web2 and web3 development, a strong understanding of blockchain technology, and be comfortable leading remote teams. This position offers an exciting opportunity in a dynamic environment focused on innovation and community engagement.

Qualifications

• 3+ years of web2 development experience.
• 2+ years of web3 development experience.
• Experience with remote team dynamics and tools.

Responsibilities

• Providing technical support and guidance to developers.
• Collaborating with engineering teams for project management.
• Implementing various development and testing tools.

Skills

Web2 Development

Web3 Development

Blockchain Infrastructure Management

Agile Project Management

Education

Degree in Computer Science or related discipline

Job description

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Position: Blockchain Technical Support Manager, also known as, DevOps Manager

Job Type: Independent Contractor (No insurance, PTO, & benefits; candidate will be responsible for any tax and insurance)

Location: Remote (in the United States only)

At TRON, we are at the forefront of creating value, publicizing innovation, and sharing products

people love. Our team is passionate about creating compelling stories that inspire and help

people connect. We collaborate closely with designers, software engineers, data analysts, and

many others to solve complex challenges and craft powerful experiences. Our work touches

millions while exemplifying a fundamental principle: “Focus on the user, and all else will follow.”

Our development team is looking for a strong Senior DevOps Manager to support the

development of TRON and the developers building on it. This person will be responsible for

systems, testing environments, production environments, and overall development strategies.

The candidate must be comfortable leading other team members as we scale. The ideal

candidate is strong technically, has led teams in the past, has helped ship and maintain web2

and web3 apps, and has a passion for blockchain and cryptocurrencies.

Experience & Responsibilities

● Experience in the general Web3 ecosystem - TVM/EVM development experience required.

• Development experience on TRON, BTTC, ETH, BNB, etc., will be considered.

● Providing technical support, guidance, and assistance to community developers building on

the TRON platform, ensuring their successful integration and utilization of TRON's technology stack.

● Experience with Web2 and Web3 development environments and the ability to break concepts down for new/inexperienced developers.

● Collaborating with different groups such as product, creative, and other engineering teams

● Capable of facilitating a Web3 workshop presentation and assisting new developers

● Comprehending customer requirements and project KPIs

● Implementing various development, testing, automation tools, and IT infrastructure

● Strategizing the team structure, activities, and involvement in project management activities.

● Managing relationships with vendors and external interfaces

● Defining and setting development, testing, release, update, and support processes

● Possessing technical skills to review, verify, and validate software code within projects.

● Applying troubleshooting techniques to resolve code bugs

Who You Are

● A degree holder in Computer Science, a related discipline, or experience to offset this.

● 3+ years of web2 development experience.

● 2+ years of web3 development experience.

● Having publicly-viewable applications and being able to step through your Senior DevOps

implementation considerations will be required.

● A comprehensive understanding of blockchain infrastructure management (nodes, etc.)

● Experience with agile project management processes.

● Experienced and comfortable with remote team dynamics, processes, and tools (Slack, Zoom, etc.)

● Passionate for blockchain, web3, and decentralizing the web; understand and agree with TRON’s mission, values, and team culture.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting, Technology, Information and Internet, and Internet Marketplace Platforms

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