Blockchain Security AI Application Support Engineer

Crypto; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Crypto.com seeks a Blockchain Security AI Application Support Engineer to ensure production application stability and enhance automation using AI. You will maintain uptime of production apps and blockchain infrastructure while overseeing pre-production environments and coordinating disaster recovery.

You will apply AI to automate support tasks and improve monitoring, taking a proactive approach to researching blockchain tech and DApps to boost supportability and user experience.

Qualifications

• Experience with blockchain technologies.
• Ability to leverage AI to automate support tasks.
• Strong incident management and production support mindset.

Responsibilities

• Maintain stability and uptime of production applications and blockchain infrastructure.
• Oversee pre-production environments and coordinate incident response.
• Manage disaster recovery planning and drills.
• Leverage AI to automate support tasks and improve monitoring.
• Research blockchain technologies and DApps to enhance supportability.

Skills

Blockchain

AI automation

Incident management

Production support

Job description

Crypto.com seeks a Blockchain Security AI Application Support Engineer to ensure production application stability and enhance automation using AI. Ideal candidates have a support mentality and experience with blockchain technologies.

In this role, you will be responsible for maintaining the stability and uptime of production applications and blockchain infrastructure at Crypto.com. This involves overseeing pre-production environments, managing incidents, and coordinating disaster recovery efforts.

You will also leverage AI to automate support tasks and improve monitoring processes. This position requires a proactive approach to technical research on blockchain technologies and DApps to enhance supportability and user experience.