Blackjack Dealing School (Harrah's Joliet )

Caesars Entertainment; Joliet, Northern (IL, KY); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

401(k) retirement plan

Generous PTO

Exclusive Team Member Discounts

Job summary

Caesars Entertainment in Joliet is offering a paid seven-week Table Games Dealer Trainee program designed to prepare individuals for a career as a Table Games Dealer. Trainees will learn dealing fundamentals, gaming regulations, and guest service with a path to placement as a Part-Time Table Games Dealer.

This role emphasizes a positive attitude and strong communication in a fast-paced setting. Upon successful completion, candidates audition for placement based on business needs and performance;

Qualifications

• High School diploma or equivalent required.
• Must be 21 years of age.
• Must possess a positive attitude and demonstrate effective teamwork skills.
• Excellent customer service skills are essential.
• Must be able to perform basic math quickly.

Responsibilities

• Deliver great customer service by learning core games offered by Harrah’s Joliet.
• Learn to deal with games in accordance with controls and regulations.
• Demonstrate working knowledge of dealing with policies and procedures.
• Manage currency exchanges and bet payments accurately.
• Maintain a polished, professional appearance and service-minded attitude.

Skills

Customer service

Teamwork

Mathematics

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Table Games Dealer Trainee participates in a paid, seven-week training program designed to prepare individuals for a career as a Table Games Dealer. Trainees will learn the fundamentals of dealing casino table games, gaming regulations, internal controls, chip handling, and exceptional guest service. This role requires a positive attitude, strong communication skills, professionalism, and a willingness to learn in a fast-paced environment. Upon successful completion of Dealer School, trainees will audition for placement as a Part-Time Table Games Dealer based on business needs and performance.

How You Will Create the Extraordinary

Deliver great customer service by learning core games offered by Harrah’s Joliet in a friendly and helpful manner with an upbeat/positive attitude

Learn how to deal with games in accordance with internal controls, Illinois Gaming Board (IGB) regulations, and company policy

Learn how to demonstrate an effective working knowledge of dealing with policies and gaming procedures

Learn protection and control of the game

Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner

Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

Presents oneself in a polished, professional, and service-minded way and encourages others to do the same

Perform other duties as assigned

What You Will Need

• High School diploma or equivalent required.
• Must be 21 years of age
• Must possess a positive attitude and demonstrate effective teamwork skills.
• Excellent customer service skills are essential
• Must be able to perform basic math quickly
• Must be able to get along with co-workers and work as a team
• Must present a well-groomed appearance
• Well-developed interpersonal skills
• Must enjoy entertaining and communicating with the public; ability to speak distinctly and persuasively
• Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives

ADDITIONAL REQUIREMENTS:

Must be able to work independently

Must be able to sit, stand, or walk for long periods of time (minimum 4 hours)

Must be able to respond calmly and make rational decisions when addressing conflicts

Must be able to maneuver throughout all areas of the property and respond to visual and aural cues

Must be able to lift and carry up to 30 lbs and have the ability to push, pull, reach, bend, twist, stoop and kneel

Must have the manual dexterity to operate a computer and other necessary office equipment

Must be able to tolerate areas containing dust, loud noises, and bright lights

Must be able to work varied shifts, weekends, and holidays as needed

• $20.00 per hour.
• Employment Type - ONCALL
• Class starts on September 15, 2026
• Classes are 7 weeks long / 4 hours per day
• Tuesday - Friday, 10:00 am- 2:00 pm
• This is a paid trainee position for newly hired Team Members.
• Internal Team Members only - Participation in this training course is entirely voluntary and is not intended to disrupt your existing work schedule.

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Benefits Package:

• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 87305
• Job Category Casino
• Job Schedule Part time
• Locations Harrah's Joliet Casino (On-site)