Black Suit/Low Risk EP Guard

Hawque-Protection-Group; Atlanta (GA); On-site; USD 26,000 - 30,000; Full time

Job summary

Hawque Protection Group is seeking a Concierge Security Officer in Atlanta to provide a hospitality-forward security presence at a high-end residential property. You will greet residents and guests, manage access, monitor CCTV, and ensure lobby standards align with luxury service expectations.

The role emphasizes reliability, professional appearance, and clear communication, with shifts including 1st–3rd and possible weekend coverage. Salary ranges from $19 to $22 per hour.

Qualifications

• 1+ year in concierge, front desk, hospitality or security with customer service.
• Strong verbal communication and professional demeanor.
• Reliable attendance and punctuality for consistent coverage.
• Comfort using general tech and CCTV/access systems.
• Ability to follow SOPs and post orders precisely.
• Ability to sit/stand and perform light walking checks.

Responsibilities

• Provide a warm, polished greeting to residents, guests, vendors, and tours.
• Be front desk point of contact with a calm, security-minded presence.
• Manage visitor access and verify authorization per procedures.
• Support key/FOB accountability and collect details when needed.
• Monitor CCTV and guide onsite team as required.
• Maintain accurate daily logs and incident notes.
• Conduct routine property checks (floors, amenities) as assigned.
• Escalate issues through the proper chain of command promptly.
• Maintain an orderly, upscale lobby environment.
• Uphold confidentiality and professionalism with resident matters.

Skills

Customer facing

Verbal communication

Punctuality

Tech familiarity

SOP adherence

Observation & security awareness

Education

High school diploma or equivalent

Tools

CCTV systems

Access control

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Black Suit/Low Risk EP Guard

Atlanta, GA, US

8 days ago Requisition ID: 1133

Salary Range: $19.00 To $22.00 Hourly

Location

Atlanta, GA (High-Rise / Luxury Residential)

About the Role

As a Concierge Security Officer, you are the first impression of the property and a key part of the resident experience. This is a desk-based, hospitality‑forward security role that blends white‑glove service with access control, CCTV monitoring, and building policy enforcement.

You will greet residents and guests, manage visitor access, support tours and deliveries, maintain a polished lobby environment, and complete routine checks (including floors and amenity areas). The ideal candidate is reliable, professional, tech‑comfortable, and communicates clearly—someone who understands that appearance, presence, and consistency matter.

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Key Responsibilities

• Provide a warm, polished, professional greeting to residents, guests, vendors, and tours (stand to greet when appropriate).
• Serve as the front desk point of contact while maintaining a calm, security‑minded presence.
• Manage access control procedures: verify visitors, confirm authorization, and follow sign‑in protocols.
• Support key/FOB accountability processes (example: collecting ID and contact details when required to prevent FOB loss).
• Monitor CCTV cameras and communicate clearly to onsite team members as needed (e.g., directing staff to locations within the building).
• Maintain accurate daily logs and documentation (visitor logs, incident notes, shift handoff notes).
• Conduct routine checks of the property as assigned (example: floor checks, ensuring pool/amenity areas close on time, and addressing resident compliance respectfully).
• Escalate concerns, incidents, or policy issues promptly through the proper chain of command.
• Maintain an orderly, discreet, upscale lobby environment aligned with luxury service expectations.
• Uphold confidentiality and professionalism when handling resident matters.

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Minimum Qualifications

• 1+ year experience in a concierge, front desk, hospitality, or customer‑facing role or a security role with strong customer service responsibilities.
• Strong verbal communication (clear, professional tone; able to greet confidently and de‑escalate respectfully).
• Reliable attendance and punctuality—this role requires consistent coverage.
• Comfortable using technology: basic computer/tablet use and ability to learn CCTV/access systems.
• Ability to follow SOPs and post orders with consistency and attention to detail.
• Ability to sit and stand periodically and perform light walking checks around the property.

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Preferred Qualifications

• Experience in luxury residential, high‑rise, corporate lobby, hotel, or concierge‑style security environments.
• Familiarity with visitor management systems, access control procedures, and professional reporting/log writing.

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Professional Appearance Standards (Concierge Environment)

• Professional, business‑appropriate appearance at all times
• No facial tattoos; facial piercings must be minimal and professional (site‑specific guidance will be provided)
• Natural makeup tones; nails must be neat and not excessively long; no loud/fluorescent colors

(Final standards may vary slightly by site; the property sets the tone and we align.)

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Schedule

1st, 2nd, and/or 3rd shift (site needs vary)
Weekend availability may be required depending on coverage.

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Pay

$19–$22/hour (based on experience and site assignment)

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Why Hawque Protection Group

HPGdelivers hospitality‑driven security—professional, calm, and client‑focused. Our Concierge Division is designed for properties that require elevated presence, consistent service, and strong communication.

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Equal Opportunity Statement

Hawque Protection Group is an Equal Opportunity Employer. We evaluate all applicants based on qualifications, experience, and role fit.

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