Bistro Host & Cashier — Guest Experience Lead

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Tuition reimbursement

Growth opportunities

Free hot meal per shift

Company-matched 401k

Paid time off and holidays

Job summary

Monarch Casino Resort Spa Black Hawk is hiring a Bistro Mariposa Host to welcome guests, take drink orders, and support front-of-house operations in our Black Hawk restaurant.

Responsibilities include greeting guests, seating, answering calls, managing reservations, and assisting servers to maintain a clean and efficient dining area. Prior cash handling and English communication skills are preferred.

Qualifications

• 1 year of previous cash handling experience preferred.
• Ability to work in high-volume, sometimes loud environment.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Ability to speak and write English.
• Ability to read and understand information presented in writing.
• Strong general mathematical skills.
• Must be able to stand for duration of shift.
• Must be able to push/pull up to 25lbs and occasionally up to 45lbs.
• Willingness to work all shifts including weekends and holidays.
• Pre-employment background check and drug screen.

Responsibilities

• Greets guests as they walk through the door.
• Seat guests and take initial drink orders when needed.
• Maintain a neat, organized front of the house environment.
• Answer phones and schedule reservations with large parties.
• Rewrite menu boards daily for next meals.
• Assist servers in bussing tables and maintaining cleanliness.
• Operate registers and process payments.
• Maintain accurate cash drawer.

Skills

Cash handling

Guest service

Communication

Team player

English proficiency

Mathematical skills

Stand for shift

Physical stamina

Computer skills

Tools

POS system

Job description

Monarch Casino Resort Spa Black Hawk is hiring a Bistro Mariposa Host to welcome guests, take drink orders, and support front-of-house operations in our Black Hawk restaurant.

Responsibilities include greeting guests, seating, answering calls, managing reservations, and assisting servers to maintain a clean and efficient dining area. Prior cash handling and English communication skills are preferred.