Bistro / Bar Supervisor - Part-Time PM

Woodbury Corporation; Lincoln (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A prestigious hospitality company is seeking a Bistro Supervisor in Lincoln, Nebraska. This position involves overseeing food and beverage functions, ensuring exceptional guest service, and managing a dedicated team. You will play a crucial role in maintaining high standards of service in a thriving environment, with an hourly wage between $15.00 and $16.00.

Qualifications

• Must have bartending experience.
• Certifications like food handler permits are required.

Responsibilities

• Oversee food and beverage functions, ensuring guest satisfaction.
• Supervise and evaluate Bistro staff, including hiring and training.
• Manage schedules and assist with banquet coordination.

Skills

Guest service

Supervision

Bartending experience

Effective communication

Teamwork

Education

Food handler permits

Job description

The Bistro Supervisor is responsible for overseeing the food and beverage functions of the hotel in coordination with the Food and Beverage Manager and Events Manager. They serve as the link between guests, caterers, food vendors, and the sales department.

Essential Functions:

1. Client / Guest Service
2. Maintain guest service as the primary focus of the hotel.
3. Demonstrate commitment to guest satisfaction by responding promptly to client/guest needs.
4. Ensure all guests are 100% satisfied.
5. Address guest complaints related to food & beverage in a timely manner.
6. Ensure proper delivery of meeting room special requests.
7. Create and update weekly schedules for Bistro staff with approval from F&B Manager.
8. Cover shifts as a Bistro Host during busy times, illnesses, or vacations.
9. Assist in purchasing food items and supplies, maintaining adequate stock levels.
10. Confirm orders and shipments, ensuring proper storage upon receipt.
11. Shop for miscellaneous food items and supplies locally when needed.
12. Review guest feedback and comment cards; implement improvements.
13. Supervise and evaluate Bistro staff with assistance from the F&B and Events Managers.
14. Assist with banquet and meeting coordination, including setup and service.
15. Greet and coordinate with meeting room guests, ensuring all arrangements are complete.
16. Assist in menu production and monitor service levels.
17. Follow up with clients to ensure service delivery.
18. Help establish banquet policies based on market conditions.
19. Create meeting room setup sheets and coordinate with maintenance and housekeeping.
20. Verify meeting room setup and requirements upon client arrival.

Human Resources

1. Promote a positive, cooperative work environment.
2. Respond to feedback and work as a team player.
3. Maintain staff motivation through incentive programs developed with management.
4. Ensure effective communication across departments.
5. Assist in hiring, training, and disciplining staff.
6. Ensure all staff have necessary certifications, such as food handler permits.
7. Conduct staff performance reviews with management.

Safety and Security Management

1. Know and adhere to local health and safety regulations.
2. Assist in identifying and correcting safety hazards and security issues.
3. Follow policies for key control and security protocols.

General Duties and Expectations

1. Maintain professional appearance and demeanor.
2. Manage time effectively; be punctual.
3. Delegate responsibilities appropriately.
4. Maintain an organized and clean work environment.
5. Work hours aligned with responsibilities.
6. Attend all required meetings.
7. Must have bartending experience.

Compensation: $15.00 - $16.00 per hour

Founded in 1919, Woodbury Corporation is a respected hospitality and real estate development company based in Salt Lake City, owning and managing properties including Marriott and Hilton hotels.