Bistro Attendant-Restaurant 1

Aimbridge Hospitality; Monrovia (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Bistro Attendant to provide exceptional service within a vibrant hotel environment. This role involves engaging with guests, ensuring their dining experience is pleasant and efficient, and maintaining high standards of cleanliness and organization. Ideal candidates will possess strong communication skills, the ability to work under pressure, and a commitment to delivering outstanding customer service. Join a dynamic team where your contributions will be valued and rewarded in a supportive atmosphere that encourages growth and excellence.

Benefits

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• High School diploma or equivalent preferred.
• Ability to convey information clearly and effectively.
• Must work well under pressure.

Responsibilities

• Provide high-quality service to guests in a friendly manner.
• Maintain cleanliness and organization of dining areas.
• Be familiar with menu items and service standards.

Skills

Customer Service

Communication

Problem Solving

Time Management

Education

High School Diploma

Tools

P.O.S. System

Job description

The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
• Clear clean and reset tables as needed.
• Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Be familiar with the operation of the P.O.S. system.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Ability to answer the telephone according to standards.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked tidy and clean.
• Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
• Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Property Details

A blend of comfort and convenience await at Courtyard Los Angeles Pasadena/Monrovia. Located in downtown Monrovia, our hotel provides easy access to various attractions and business offices. After a day of traveling and unique experiences, our rooms and suites invite guests to get comfortable and relax. The comforts of home are available in our accommodations including free high-speed Wi-Fi, 42-inch LCD TVs and mini-refrigerators. When our guests are hungry, they can enjoy room service from The Bistro. Starbucks coffee, evening drinks and filling meals can be enjoyed at our on-site restaurant. With a scenic outdoor pool and a well-managed fitness center, our hotel helps travelers work out and work on your tan while in Monrovia. Whether in town to meet with clients or explore Sothern California, Courtyard Los Angeles Pasadena/Monrovia makes every stay seamless.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Compensation Min

USD $15.50/Hr.

Job Summary

The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
• Clear clean and reset tables as needed.
• Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Be familiar with the operation of the P.O.S. system.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Ability to answer the telephone according to standards.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked tidy and clean.
• Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
• Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Property Details

A blend of comfort and convenience await at Courtyard Los Angeles Pasadena/Monrovia. Located in downtown Monrovia, our hotel provides easy access to various attractions and business offices. After a day of traveling and unique experiences, our rooms and suites invite guests to get comfortable and relax. The comforts of home are available in our accommodations including free high-speed Wi-Fi, 42-inch LCD TVs and mini-refrigerators. When our guests are hungry, they can enjoy room service from The Bistro. Starbucks coffee, evening drinks and filling meals can be enjoyed at our on-site restaurant. With a scenic outdoor pool and a well-managed fitness center, our hotel helps travelers work out and work on your tan while in Monrovia. Whether in town to meet with clients or explore Sothern California, Courtyard Los Angeles Pasadena/Monrovia makes every stay seamless.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Compensation Min

USD $15.50/Hr.

Compensation Mid

USD $18.60/Hr.

Compensation Max

USD $22.32/Hr.

About the company

Independent hotel management firm delivering superior investment returns for its strategic partners. Property management, asset management, development, renovation and consulting services for hotels and resorts.