Bistro Attendant

Advocate Health; Downers Grove (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Advocate Health operates a hospital cafe and is seeking a Cafe Attendant responsible for preparing twenty-six specialty beverages, teas, and related foods to ensure quality and safety for patients and guests.

Responsibilities include cash handling, accurate register operation, and maintaining a clean, safe work environment while delivering excellent guest service in a fast-paced setting.

Qualifications

• High School Diploma or equivalent preferred.
• One year previous cash handling experience preferred.
• Previous food service experience preferred.
• Good communication skills.
• Ability to work in a fast-paced environment.
• Ability to speak English sufficiently to perform job responsibilities.
• Able to work a cash register.

Responsibilities

• Prepare twenty-six specialty beverages, gourmet teas, and foods following standard recipes and procedures.
• Maintain clean and safe work environment; follow maintenance and cleaning schedules.
• Follow AIDET policy and provide courteous guest service.
• Handle cash transactions accurately and promptly at the register.

Skills

Cash handling

Barista experience

Cashier experience

English communication

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Major Responsibilities: The Cafe Attendant is held accountable for the proper preparation of twenty- six specialty beverages, gourmet teas and the quality and safety of food for customers in Java City. The attendant will accomplish these activities by doing the following: 1)Follow proper coffee procedures 2)Utilize standard recipes and ingredient control 3)Follow proper preparation procedures 4)Prepare foods to ensure the freshest possible product to our customers 5)Proper food rotation (first in, first out method) 6)Safe food storage and handling – no cross contamination; label & date all food items The Cafe Attendant is accountable for maintaining a clean and safe work environment. The attendant will accomplish these activities by doing the following: 1)Follow daily and weekly maintenance of the equipment and cleaning schedules according to established guidelines 2)Break down, clean, and set-up equipment properly as demonstrated through training 3)Recognize and identify proper chemicals, while adhering to label warnings and MSDS instructions 4)Understand and adhere to the hospital emergency plans 5)Keep floors free of debris 6)Keep towels in sanitized water 7)Keep table and chairs clean and organized 8)Follow established side-work guidelines The Cafe Attendant will follow proper cash handling. The attendant will accomplish this activity by doing the following: 1)Cashier will be held accountable for register overages and shortages 2)Must be polite to the customers, while being accurate and quick at the registers The Cafe Attendant is held accountable for following good guest relations. The attendant will accomplish this by following established guidelines: 3)Work closely with fellow Cafe Attendants to give great services to our customers 4)Follow AIDET policy 1)Treat fellow associates, managers, visitors, and patients with courtesy & respect 2)Accommodate guest’s special needs and request Education/Experience Required: • High School Diploma or equivalent preffered • One year previous cash handling experience preferred • Previous food service experience preferred Knowledge, Skills & Abilities Required: • Good communication skills • Ability to work in a fast paced environment • Reading, writing, mathematical computation such as those normally acquired with high school or equivalent • Ability to speak English sufficiently to perform job responsibilities • Able to work a cash register • Previous Barrista experience preferred • Able to work cash register N/A Physical Requirements and Working Conditions: • Some transporting of objects up to 50 lbs • Ability to rotate shifts Monday – Friday 6:00am – 2:30pm; Weekends • Various temperature conditions • Flexibility in position assignments • Subject to cuts and burns This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.