Bistro and Catering Manager

Belong; Virginia (MN); On-site; USD 41,000 - 55,000; Full time

Job summary

Belong is seeking a Bistro and Catering Manager to lead catering across a care village, including a bistro, households and functions rooms. You will be responsible for high-quality menus, staff leadership and delivering excellent customer service.

The role requires setting and maintaining standards, coaching a skilled team, and working closely with household teams to provide nutritious meals and memorable service.

Qualifications

• Experience leading catering teams and services.

Responsibilities

• Maximise financial performance and manage budgets.

Skills

Leadership

Budgeting

Staff management

Customer service

Menu planning

Team training

Education

Diploma in Professional Cooking

Diploma in Hospitality Management Level 4

Tools

Microsoft Office

Bespoke software

Job description

Hours per week 37.5

Salary- £35,526

Belong are a not-for-profit values based employer in the North West, our Villages which we are pioneers of services for older people, creating vibrant village communities and specialising in supporting people to live well with dementia.

A rare opportunity has arisen for a Bistro and Catering Manager If you are a chef with ambition, sound leadership, and the ability to set high standards, then we have a fabulous opportunity for you!.

Great taste is the order of the day, as you orchestrate exceptional quality catering and customer service across the care village’s bistro, households and functions rooms.

As the Bistro and Catering Manager you will be:

• Commercially astute with the ability to maximise financial performance and manage budgets
• Compassionate, with the expertise to recruit, coach and lead a skilled catering team and work with our Household teams to provide homemade nutrition meals
• Customer focussed, working with the team to exceed expectations
• Experienced in creating menus for a wide range of diets and ages, including the children attending our ground breaking intergenerational nursery.
• Teach and guide your team

About Belong

Belong is an award-winning, not-for-profit organisation providing innovative, person-centred care and support for older people, specialising in dementia care. Our unique village communities offer a vibrant alternative to traditional care settings, enabling people to live independently while receiving the care and support they need.

Our values are at the heart of everything we do:

• Stronger Together
• Be Your Best
• Respect
• A Better Tomorrow
• Care from the Heart

• Demonstrates qualities to deliver belong vision and values appropriate to this level, committed to delivering excellent customer service
• Ability to communicate professionally at all levels
• Proven experience of leading, performance managing and developing teams and individuals to ensure excellent customer service
• Strong business acumen with experience of maximising profitability ; budgetary control, stock control, orders and dealing with suppliers
• Ability to manage competing deadlines and plan/ prioritise work, remaining calm under pressure
• Proficient use of Microsoft Office and IT skills with the ability to use bespoke software
• Ability to undertake moving & handling of loads including the operation of commercial catering equipment
• Experience of catering for large numbers e.g. 50 or more
• Award for Personal License Holders (APLH) Level 2 or equivalent
• Good understanding of H&S Regulations, COSHH and HACCP
• Diploma level 3 in Professional Cooking
• Diploma in Hospitality Management Level 4 or equivalent (essential or working/prepared to work towards)
• Reliable and able to fulfil contracted hours and work patterns e.g. days and weekends
• Holds a current driving license and access to a vehicle
• Confidently builds productive and positive relationships with colleagues, customers, visitors and professionals

Desirable

• Good understanding of the dietary needs of older people or people with a physical, cognitive or sensory impairment
• Intermediate Food Hygiene Certificate

We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff.

As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read:

https://www.gov.uk/government/publications/dbs-code-of-practice