We are looking for an energetic and results‑driven Birthday Party Sales & Event Manager to oversee birthday party sales, event planning, and guest experience operations.
Key Responsibilities
- Manage birthday party inquiries, bookings, and event planning.
- Convert leads into confirmed party reservations through phone, email, and in‑person consultations.
- Assist customers in selecting party packages, upgrades, and add‑ons.
- Coordinate party schedules and confirm event details with guests.
- Supervise party hosts and ensure high‑quality event execution.
- Track bookings, sales performance, and event schedules.
- Resolve guest concerns and ensure customer satisfaction.
Requirements
- Experience in sales, event planning, hospitality, or entertainment venues preferred.
- Strong communication and organizational skills.
- Ability to manage multiple events simultaneously.
- Leadership experience supervising staff preferred.
- Comfortable working weekends and busy event days.
Language Requirements
- Required: English and Spanish.
- Preferred: Portuguese is a strong plus.