Birch Plaza Leasing Manager Redstone Residential

Redstone Residential; Provo (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

Paid parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Birch Plaza/Birchwood Leasing Manager in Provo, UT, to act as the Community Manager, driving leasing success and overseeing budget performance, rent collections, staff administration, and resident happiness.

The role requires exemplary customer service and sales skills, with a high school diploma or GED and the ability to thrive in a fast-paced environment. We offer a competitive benefits package and a supportive, growth‑oriented culture.

Qualifications

• Exemplary customer service and sales skills.
• High School diploma or GED equivalent required; college experience preferred
• Ability to handle a fast-paced, sometimes high-stress environment

Responsibilities

• Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
• Perform daily leasing operations, including prospect tours, phone calls, and email communications
• Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
• Maintain resident ledgers to ensure correct balances
• Work as part of a team to bring happiness to all residents and team members
• Communicate daily and often with team members to ensure all operations are completed promptly

Skills

Customer service

Sales skills

Communication

Teamwork

Education

High school diploma/GED

Tools

Entrata

SEO/Online marketing

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full-Time, Non-Exempt

COMPENSATION: $14/H

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY: The Birch Plaza/ Birchwood Leasing Manager acts as the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.

RESPONSIBILITIES:

• Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
• Perform daily leasing operations, including prospect tours, phone calls, and email communications
• Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
• Maintain resident ledgers to ensure correct balances
• Work as part of a team to bring happiness to all residents and team members
• Communicate daily and often with team members to ensure all operations are completed promptly

QUALIFICATIONS:

• Exemplary customer service and sales skills
• High School diploma or GED equivalent required; college experience preferred
• Ability to handle a fast-paced, sometimes high-stress environment

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.