Biotech R&D Solution Consultant — Pre-Sales

Benchling; Philadelphia (Philadelphia County); Hybrid; USD 97,750 - 140,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive medical, dental, and vision plans

401(k) + Employer Match

Mental health benefits

Generous vacation policy

Sabbaticals for long-term employees

Job summary

A biotechnology solutions company is seeking a Solution Consultant for R&D to lead customer engagements in complex IT environments. The role involves translating customer objectives into detailed solutions and requires a PhD in a related Life Science field. Strong experience with scientific software and a capacity to work as a trusted advisor are essential. This role offers a flexible hybrid work model with a competitive salary and comprehensive benefits.

Qualifications

• Minimum of 2 years of work experience, ideally customer facing.
• Demonstrated capacity to model scientific data and craft solutions.
• Willingness to travel to customer sites 25–30%.

Responsibilities

• Partner with account executives and leadership to create account strategies.
• Uncover customer needs and requirements that relate to decision criteria.
• Present solutions persuasively and manage customer questions.

Skills

Experience with scientific/informatics software

Ability to establish trust with scientists

Agile and adaptable mentality

Education

PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field

Tools

LIMS

ELN

Job description

A biotechnology solutions company is seeking a Solution Consultant for R&D to lead customer engagements in complex IT environments. The role involves translating customer objectives into detailed solutions and requires a PhD in a related Life Science field. Strong experience with scientific software and a capacity to work as a trusted advisor are essential. This role offers a flexible hybrid work model with a competitive salary and comprehensive benefits.