Biomedical Technician III

TRIMEDX; Raleigh (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technical Service Associate to ensure the performance and compliance of biomedical equipment. In this role, you will conduct inspections, repairs, and maintenance on complex equipment while collaborating with a dedicated team. Your expertise will help build strong relationships with clients, ensuring that equipment is functioning optimally and meeting regulatory standards. Join a culture that values diversity and inclusion, where your contributions will drive innovation and success. If you are passionate about making a difference in healthcare technology, this opportunity is for you.

Qualifications

• 5+ years' experience with biomedical equipment in a clinical engineering environment.
• Associates degree or equivalent military experience required.

Responsibilities

• Perform inspections and maintenance on biomedical equipment.
• Build and maintain customer relationships and ensure service delivery.

Skills

Complex computer skills

Interpersonal skills

Customer service skills

Communication skills

Education

Associates degree in technical/electronics field

Bachelor's degree in engineering technology

Technical Certification (CBET)

Job description

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about the available position below.

Job D

Responsibilities

Technical Service

• Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on highly complex and intricate biomedical equipment and systems
• Repair, install, and calibrate highly complex and intricate biomedical equipment and systems
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
• Maintain biomedical expertise through ongoing training and education
• Lead Service Operations Special Projects as assigned. Travel to sites and\or work with other Central Office associates as necessary for the collection and analysis of information and\or data pertaining to any special assignments

Regulatory Compliance

• Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
• Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
• Responsible for ensuring all service and documentation is complete, timely, and accurate

Account Relationship Management

• Build and maintain customer relationships
• Discuss equipment status and functionality with clinicians
• Adheres to the Mission, Vision, and Values of the organization(s) served.
• Serve as an ambassador for TriMedx by integrating the core values into job performance

Inventory

• Perform periodic inspections of current inventory status
• Verify the completion of security analysis for new customer equipment
• Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
• Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
• Make recommendations regarding inventory

Skills and Experience

• Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts
• Ability to integrate information from a variety of sources
• Excellent interpersonal and customer service skills
• Strong written, verbal, and presentational communication skills

Education and Qualifications

• Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience
• Bachelor's degree in engineering technology preferred
• Technical Certification (CBET) preferred
• Minimum 5 years' experience working with biomedical equipment in a clinical engineering environment
• Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer.

escription Field

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer.