Biomedical Service Manager - Lead Medical Equipment Teams

GE HealthCare (United States); Oregon; Hybrid; USD 85,000 - 110,000; Full time

Job summary

GE HealthCare is seeking a Biomedical Tech Lead to oversee service delivery across multiple sites in the United States. You will lead a team, manage contracts, and ensure compliance while guiding personnel in equipment operation and repairs.

The role requires 4+ years in medical equipment service, strong leadership, and travel readiness. Relocation support is available and sponsorship is not provided.

Qualifications

• Four-plus years servicing medical equipment.
• Progressive team leadership experience.
• Supervise and coach technical personnel.
• Experience in customer account coordination.
• Strong communication and presentation skills.
• Willing to travel outside the assigned region.
• Valid driver's license.
• We do not sponsor visas.

Responsibilities

• Ensure obligations of customer contract are met.
• Prioritize service, assign personnel, and follow up on commitments.
• Hire and develop talent for service team.
• Share on-call or service call escalation.
• Function as Site Leader and manage customer relationships.
• Ensure service quality via customer contact and quality reviews.
• Maintain expense, time, and service reports for direct reports.
• May track and analyze financial performance.
• Maintain parts inventory and vendor delivery in compliance.
• Keep technical knowledge up-to-date and train hospital personnel.
• Meet regulatory requirements and communicate effectively.

Skills

Team leadership

Biomedical equipment

Customer service

Communication

Documentation

MS Office

Travel willingness

Driver's license

Education

Associate's or Bachelor's degree in related field

Equivalent military education

High School Diploma/GED

Tools

iPad

iPhone

Microsoft Office

Job description

GE HealthCare is seeking a Biomedical Tech Lead to oversee service delivery across multiple sites in the United States. You will lead a team, manage contracts, and ensure compliance while guiding personnel in equipment operation and repairs.

The role requires 4+ years in medical equipment service, strong leadership, and travel readiness. Relocation support is available and sponsorship is not provided.