Biomedical Equipment Technician I – Field Service

Compass Group USA; Oak Park (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Intelas, a Compass Healthcare company, seeks a Biomedical Equipment Technician to maintain patient care devices and support equipment across hospital settings. You will manage service schedules, perform inspections, calibrations, and troubleshoot issues to ensure uptime and safety.

Join a team focused on reliability, regulatory compliance, and continuous improvement while delivering excellent patient care support. On-call availability and travel as required are part of the role.

Qualifications

• Associates degree in electronics/biomedical equipment technology, military training or equivalent experience.
• 1–3 years servicing clinical/patient care equipment in a hospital environment.
• For field service positions requiring travel, valid driver’s license is required.
• Ability to work independently with some supervision.
• Good communication and strong customer service skills.
• Good organization and time management skills.
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets.
• Good troubleshooting skills.
• Ability and willingness to serve "on-call" duty as required.
• Strong work ethic and ability to work as a member of a team.

Responsibilities

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validate invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all significant asset related actions in compliance with department practices.
• Collaboraates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Skills

Good communication

Customer service

Time management

Organization

Troubleshooting

Independence

Teamwork

Education

Associates degree in electronics/biomedical equipment technology or equivalent

Tools

Asset tracking software

Calibration equipment knowledge

Job description

Intelas, a Compass Healthcare company, seeks a Biomedical Equipment Technician to maintain patient care devices and support equipment across hospital settings. You will manage service schedules, perform inspections, calibrations, and troubleshoot issues to ensure uptime and safety.

Join a team focused on reliability, regulatory compliance, and continuous improvement while delivering excellent patient care support. On-call availability and travel as required are part of the role.