Biomedical Engineering Technician III

Intelas; Milford (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Intelas seeks an experienced Biomedical Equipment Technician to perform maintenance and inspections on patient care devices in a hospital setting. You will manage equipment, schedule service, and develop PM procedures while maintaining documentation and training staff as needed.

The role requires 3+ years in hospital equipment service, an associates degree in electronics/biomedical tech or equivalent, and willingness to travel. Strong communication and teamwork are essential for success.

Qualifications

• At least 3 years servicing clinical/patient care equipment in a hospital.
• Associates degree in electronics/biomedical equipment technology or military training.
• Ability to travel; valid driver’s license for field service.
• Ability to work independently with some supervision.
• Good communication and strong customer service skills.
• Good organization and time management skills.
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets.
• Good troubleshooting skills.
• Willingness to serve on-call duty as required.
• Strong work ethic and ability to work as a member of a team.

Responsibilities

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validate invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all significant asset related actions in compliance with department practices.
• Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Skills

Customer service

Communication

Troubleshooting

Time management

Teamwork

Independent work

Field service

Computer skills

On-call readiness

Travel acceptance

Education

Associates degree in electronics/biomedical equipment technology

Tools

Calibration equipment

Job description

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validate invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all significant asset related actions in compliance with department practices.
• Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Preferred Qualifications:

• Associates degree in electronics/biomedical equipment technology, military training or equivalent experience
• 3 years servicing clinical/patient care equipment in a hospital environment
• For field service positions requiring travel, valid driver’s license is required
• Ability to work independently with some supervision
• Good communication and strong customer service skills
• Good organization and time management skills
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets
• Good trouble-shooting skills
• Ability and willingness to serve "on-call" duty as required
• Strong work ethic and ability to work as a member of a team