Biomedical Engineering Technican III

Intelas; Worcester (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Crothall Services Group in Worcester, MA seeks an experienced Biomedical Equipment Technician to perform planned maintenance and safety inspections on patient care devices and selected support equipment. You will manage equipment, schedule service, and develop PM procedures while maintaining procedure manuals and calibration of test equipment.

The role requires 3 years of hospital equipment service, an associate degree in electronics/biomedical equipment technology or equivalent experience, and

Qualifications

• Associates degree in electronics/biomedical equipment technology or military training/equivalent experience.
• Three years servicing clinical/patient care equipment in a hospital environment.
• For field service roles requiring travel, valid driver’s license is expected.
• Ability to work independently with some supervision.
• Strong communication and customer service skills.
• Good organization and time management abilities.
• Familiarity with tracking service histories and asset reporting.

Responsibilities

• Performs planned maintenance and safety inspections on patient care and selected equipment.
• Manages equipment and schedules service.
• Performs pre-acceptance inspections and develops PM procedures; maintains related files.
• Ensures test equipment is calibrated and functioning within intervals.
• Responds to clinical department calls to evaluate and rectify issues.
• Researches and orders repair parts within budget.
• Maintains purchase order logs and validates invoices (field staff).
• Provides informal training to equipment users and staff as needed.
• Recommends service strategies to the Department Manager and informs supervisor of needs.
• Participates in Quality Improvement/Risk Management to improve customer issues.
• Keeps work area orderly and functional.
• Provides emergency on-call responsibilities as needed.
• Documents asset actions per department practices.
• Collabs with technical staff in meetings on updates and device problems.

Skills

Customer service

Communication

Time management

Troubleshooting

Independence

Education

Associates degree in electronics/biomedical equipment technology

Military training or equivalent experience

Job description

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validate invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all significant asset related actions in compliance with department practices.
• Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Preferred Qualifications:

• Associates degree in electronics/biomedical equipment technology, military training or equivalent experience
• 3 years servicing clinical/patient care equipment in a hospital environment
• For field service positions requiring travel, valid driver’s license is required
• Ability to work independently with some supervision
• Good communication and strong customer service skills
• Good organization and time management skills
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets
• Good trouble-shooting skills
• Ability and willingness to serve "on-call" duty as required
• Strong work ethic and ability to work as a member of a team