Biomedical Engineer (Regional Clinical Specialist)

Brainlab; Tampa (FL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k match

Job summary

Brainlab in Tampa, FL is seeking a Biomedical Engineer (Regional Clinical Specialist) to provide on-site consulting to physicians and OR staff, evaluate options during surgery, and maximize product efficiency. You will manage install bases, handle 3rd party integrations, and document activities in Salesforce.

The role includes clinical case coverage, staff training programs, driving utilization, and Go-Live support with 50%+ travel anticipated; salary range is $65,000–$80,000 plus benefits.

Qualifications

• B.S. in Biomedical Engineering or related field required.
• 1-3 years in a technical support role in healthcare preferred.
• 1-2 years sales experience with healthcare company preferred.
• Knowledge of surgical procedures, anatomy and medical terminology preferred.
• Proficient in PC software applications including Microsoft Office.

Responsibilities

• Provide on-site consulting to physicians and OR personnel during surgeries to maximize Brainlab product efficiency.
• Manage and maintain install base and basic 3rd party integrations; document in Salesforce.
• Analyze and resolve Brainlab system issues via detailed analysis and documentation.
• Educate/train hospital staff on Image Guided Surgery (IGS) products and services; develop training programs.
• Drive customer utilization through unique workflows and support Go-Live launches.
• Act as escalation point for regional clinical issues and coordinate with cross-functional teams.

Skills

Self-motivated

Detail oriented

Independent decision-making

Clinical knowledge

Education

B.S. in Biomedical Engineering

Tools

Salesforce

Microsoft Office

Job description

# Biomedical Engineer (Regional Clinical Specialist)Support Associate Tampa, FL, United StatesBrainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.Together we’re dedicated to making an impact.Sound like you?Join and grow with us.## Job Description• Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage. • Manage and maintain install base, including basic 3rd Party integrations. • Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through. detailed analysis and utilization of critical thinking via technical training and documentation. • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications. • Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability). • Manage the process of driving customer utilization, especially via unique workflows and special applications. • Act as escalation point for clinical regional issues. • Direct and assist Radiology staff in performing necessary scans prior to surgery. • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services. • Develop and conduct training programs for hospital staff enabling them to implement in-house training. • Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels and providing recommendations on this process. • Work with the Application Consultant to increase revenue via the sale of spare parts, upgrades, contract renewal, etc. • Work closely with the Application Consultant, Area Account Manager, and Marketing Manager on market transparency, upgrade initiatives, demo/evaluations, and Research & Development (R&D) projects. • Attend meetings and trade shows to demonstrate and promote IGS products and services. • Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis. • Collaborate and strategize with Regional Support Manager to provide regular content for team calls/meetings (e.g. provide clinical knowledge transfer, share best practices, interesting cases or case set-ups, etc.). • Maintain Salesforce documentation of all working hours . • Attend IGS Continuing Education annually and maintain annual product certification competency.* Travel 50%+ for first 6 months.* Salary $65,000 - $80,000.## Qualifications* B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required* 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider* 1-2 years minimum sales experience with healthcare company preferred* Knowledge of surgical procedures, anatomy and medical terminology preferred* Proficient in the use of PC software applications including Microsoft Office* Self-motivated, detail oriented and a proven history of ability to make independent decisions## Additional InformationIn return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.