Biomedical Engineer (Clinical Specialist)

Brainlab; New York (NY); On-site; USD 70,000 - 85,000; Full time

Job summary

An innovative firm is seeking a Biomedical Engineer (Clinical Specialist) to enhance surgical procedures through advanced digital medical technology. In this role, you will provide on-site consulting and training to medical professionals, ensuring optimal use of Image Guided Surgery products. Your expertise will be crucial in analyzing product issues and improving customer satisfaction while collaborating with various teams to drive product enhancements. This is a fantastic opportunity to make a significant impact in the healthcare field while working in a supportive and dynamic environment that values your contributions and growth.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

401k Matching

Business Casual Environment

Qualifications

• 1-3 years in technical support, preferably in healthcare.
• Knowledge of surgical procedures and medical terminology is preferred.

Responsibilities

• Provide on-site consulting and problem-solving during surgeries.
• Educate hospital staff on IGS products and services.
• Analyze and resolve product issues using engineering expertise.

Skills

Technical Support

Problem-Solving

Customer Liaison

Sales Experience

Knowledge of Surgical Procedures

Self-Motivated

Education

B.S. in Biomedical Engineering

B.S. in Biomechanical Engineering

B.S. in Bioengineering

B.S. in Clinical Engineering

Nursing

Tools

Microsoft Office

Job description

Biomedical Engineer (Clinical Specialist)

Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.

We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.

Together we’re dedicated to making an impact.

Join and grow with us.

Job Description

• Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage
• Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise
• Direct and assist Radiology staff in performing necessary scans prior to surgery
• Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
• Develop and conduct training programs for hospital staff enabling them to implement in-house training
• Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc.
• Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
• Attend meetings and trade shows to demonstrate and promote IGS products and services
• Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
• Perform other duties and responsibilities as required
• Ability to travel 25%
• Salary range 70-85k

Qualifications

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider
• 1-2 years minimum sales experience with healthcare company preferred
• Knowledge of surgical procedures, anatomy and medical terminology preferred
• Proficient in the use of PC software applications including Microsoft Office
• Self-motivated, detail oriented and a proven history of ability to make independent decisions

Additional Information

In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.

Brainlab, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Covid-19 vaccination, including applicable booster(s), is required if the position requires onsite presence at Brainlab customer sites in compliance with Presidential Executive Orders. Legally allowed exemptions may apply.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].

Seniority level

• Associate

Employment type

• Full-time

Job function

• Medical Equipment Manufacturing