Biomed Field Service Engineer II – Pittsburgh (Vehicle Included)

Draeger, Inc.; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Life, short- and long-term disability

401(k) with company match

Paid time off + holidays

Flexible spending accounts

Employee assistance program

On-site parking

On-site gym

Cafeteria and game room

Job summary

Draeger, Inc. is seeking a BioMed Field Service Engineer II for the Pittsburgh, PA area. This field-based role involves installing, maintaining, recalling, and repairing a broad range of medical devices at customer sites.

A company vehicle is provided for personal use, and the position supports independent work within the territory. The engineer will document service activity, manage orders, and strive to meet KPIs while adhering to procedures and regulatory requirements.

Qualifications

• Associates in Electronics or related discipline or equivalent combination of education and experience.
• Minimum of 2 to 4 years of biomedical or electronic field service experience.
• Experience working independently while achieving goals.
• Strong customer communication skills.
• Computer networking experience is preferred.

Responsibilities

• Provide installation, maintenance, recall, and repair support for modalities and models at customer sites.
• Operate with independence and maintain customer satisfaction by meeting service metrics.
• Document service work promptly and manage service orders accurately.
• Repair, calibrate, and diagnose devices to OEM standards.
• Install new medical devices, demo units, and loaners per OEM standards.
• Travel within territory and support adjacent teams as needed.

Skills

Customer communication

Networking experience

Microsoft Office

Independent work

Education

Associates in Electronics or related discipline

Education/experience equivalence

Tools

Microsoft Office

Job description

Draeger, Inc. is seeking a BioMed Field Service Engineer II for the Pittsburgh, PA area. This field-based role involves installing, maintaining, recalling, and repairing a broad range of medical devices at customer sites.

A company vehicle is provided for personal use, and the position supports independent work within the territory. The engineer will document service activity, manage orders, and strive to meet KPIs while adhering to procedures and regulatory requirements.