Bingo Host & Caller – Casino Service Pro

Playlv-Gaming-Operations-LLC; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Plaza Hotel & Casino in Las Vegas is seeking a Bingo Agent to sell bingo cards, maintain the bank, and help players learn and enjoy the game with clear instructions.

You will call numbers, verify winners, and distribute prizes while ensuring accuracy and adherence to all policies. The role requires excellent customer service, the ability to stand for extended periods, and a neat, professional appearance. Familiarity with gaming guidelines and a willingness to obtain required licenses is expected.

Qualifications

• Must be at least 21 years old.
• Six (6) months of Bingo experience.
• 1 year of customer service experience.
• Able to stand and/or walk for extended periods during shift.
• Able to lift 50 pounds.
• Excellent communication and customer service skills.
• Must obtain/maintain licenses and/or certifications.
• High school diploma or equivalent.

Responsibilities

• Sell tickets to customers.
• Count bingo cards and maintain the bank accurately.
• Perform caller duties, including calling out numbers over the microphone and announcing winnings.
• Verify winning cards and distribute winnings.
• Assist customers in learning and playing bingo with information and instructions.
• Travel through seating aisles to collect winning cards, balance, and carry bingo boards.
• Observe players during the game.
• Other duties as assigned by management.
• Observe players during the game.

Skills

Customer service

Communication skills

Stand/walk long hours

Lifting up to 50 pounds

Teamwork

Groomed appearance

Education

High school diploma or equivalent

Job description

Plaza Hotel & Casino in Las Vegas is seeking a Bingo Agent to sell bingo cards, maintain the bank, and help players learn and enjoy the game with clear instructions.

You will call numbers, verify winners, and distribute prizes while ensuring accuracy and adherence to all policies. The role requires excellent customer service, the ability to stand for extended periods, and a neat, professional appearance. Familiarity with gaming guidelines and a willingness to obtain required licenses is expected.