Bindery and Print Finishing Specialist

Ricoh Americas Corporation; Torrance (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Insurance options

401K & HSA

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh Americas Corporation is seeking a Field Representative II to support daily operations across Ricoh locations, including print center tasks, mail handling, and finishing processes. The role requires lifting up to 50 pounds, forklift operation, and willingness to learn multiple machines.

You will help maintain logs, assist with customer service, and support upon new account startups within a geographic territory.

Qualifications

• Experience in print production or related field preferred.
• Ability to lift up to 50 pounds regularly.
• Forklift training or certification preferred.
• Mechanical aptitude and willingness to learn multiple machines.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Experience in mail operations or finishing processes preferred.

Responsibilities

• Assist with daily print center operations and provide coverage in various departments as needed.
• Lift, move, and handle materials weighing up to 50 pounds.
• Safely operate forklift and other material-handling equipment.
• Receive training on multiple bindery and finishing machines.
• Perform bindery functions such as cutting, folding, inserting, stitching, and shrink wrapping.
• Work in the Mass Mail Department handling envelopes, FedEx labels, and USPS mail.
• Monitor equipment performance and place service calls when needed.
• Troubleshoot minor equipment issues and communicate maintenance needs.
• Order and maintain inventory of paper, supplies, and production materials.
• Ensure quality and deadlines are met; follow safety procedures.
• Collaborate with customers, vendors, and team members; assist cross-training.

Skills

Lifting 50 lbs

Forklift experience

Mechanical aptitude

Organizational skills

Communication skills

Teamwork

Customer service

Tools

Forklift

Bindery machines

Job description

Field Representative II, Cross Functional

$19.57 - $26.05 per hour

POSITION PROFILE

Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, receptionist, audio visual, administrative duties as assigned, maintaining billing logs and reports. Supports the region's MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the Site, Operation Manager or the IAM, depending on marketplace personnel configuration.

Responsibilities

• Assist with daily print center operations and provide coverage in various departments as needed.

• Lift, move, and handle materials, paper, and equipment weighing up to 50 pounds .

• Safely operate a forklift and other material-handling equipment.

• Receive training and become proficient on multiple bindery and finishing machines .

• Perform bindery functions including cutting, folding, inserting, stitching, 3 hole, shrink wrapping and other finishing processes.

• Work in the Mass Mail Department , assisting with stuffing envelopes, creating FedEx labels and stamping large amount of USPS mail.

• Monitor equipment performance and place service calls when machines are not operating properly.

• Troubleshoot minor equipment issues and communicate maintenance needs to management.

• Order and maintain inventory of paper, supplies, and other production materials.

• Ensure work is completed accurately and meets quality standards and production deadlines.

• Follow all company safety procedures and operational guidelines.

• Work effectively with customers, vendors, and team members while providing excellent customer service.

• Support cross-training efforts and perform other duties as assigned.

Qualifications

• Ability to regularly lift up to 50 pounds .

• Forklift experience preferred or willingness to become certified.

• Mechanical aptitude and willingness to learn multiple machines and processes.

• Strong organizational and communication skills.

• Ability to work independently and as part of a team.

• Experience in print production, bindery, mailing operations, or a related field is preferred.

• Positive attitude, flexibility, and a strong commitment to customer service.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction; prepare, provide and convey diversified information

• Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.

• Moderate dexterity, regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.