Billing Team Lead

Quarles & Brady LLP; Denver (CO); Hybrid; Full time

Job summary

Quarles & Brady LLP is seeking a Billing Team Lead in Denver to oversee billing staff, ensuring compliance and efficiency in billing processes. The role involves mentoring team members, managing workflows, and driving performance excellence while maintaining strong relationships with attorneys and clients.

Benefits

Paid time off

Health benefits

401k

Life and disability insurance

Qualifications

• 4 to 6 years of related experience required.
• Supervising experience required.
• Knowledge of accounting concepts required.

Responsibilities

• Oversee billing staff and assign work responsibilities.
• Ensure compliance with firm policies and deadlines.
• Handle day-to-day direct billing responsibilities.

Skills

Organizational skills

Problem-solving skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor's degree

Tools

Aderant Expert Billing

BillBlast e-billing software

Microsoft Office

Job description

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This range is provided by Quarles & Brady LLP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.79/yr - $53.68/yr

Office Locations: Chicago, Denver, Indianapolis, Madison, Milwaukee, Minneapolis, Naples, Phoenix, San Diego, St. Louis, Tampa, Tucson, Washington D.C.

We are seeking an enthusiastic Billing Team Lead to join Quarles. The Billing Team Lead is responsible for overseeing the billing staff for an assigned region/team. This role provides leadership and direction to the billing staff, coordinates workflow and monitors performance to ensure compliance with the firm's policy and procedures. The Billing Team Lead works with the corresponding Billing Team Lead (s) and Senior Billing Manager to identify opportunities for process improvements, and assists in implementing new protocol to support the firm's overall strategic plan. In addition to managing day-to-day billing activities, this position plays a key role in driving efficiency and consistency across the Billing department.

Responsibilities/Duties:

• Assists Senior Billing Manager with overseeing the billing staff, including but not limited to assigning work responsibilities, ensuring quality and timely work product, resolving problems, and assessing work performance
• Provides mentoring, training, and ongoing feedback, manages and balances billing workloads, oversees schedules and overtime, and provides input for annual performance evaluations
• Ensures compliance with firm and department policies, including working to address or resolve identified issues and escalate where appropriate
• Communicates deadlines for and ensures compliance with the month-end close process and creates the new prebills for the next month’s billing cycle
• Handles day-to-day direct billing responsibility (approx. 25% of the time) where needed due to complexity and/or to support firm strategic initiatives. Additionally, oversees and steers billing overflow as needed to ensure smooth operations
• Maintains a degree of involvement and oversight of team members’ workloads to ensure that bills are issued in a timely and accurate manner and documentation (i.e., client billing and payment terms, discount arrangements, as well as attorney and client preferences) is kept up to date
• Develops billing staff by enabling them to establish strong working relationships with assigned billing attorneys, take ownership of assigned billing and become the primary point of contact for billing attorneys and legal secretaries
• Supports proper e-billing protocol, working alongside the E-Billing Specialist to ensure that all e-billed clients are billed in a timely and accurate manner, adhering to both firm and client standards
• Serves as a point of contact for escalated billing attorney and administrative staff inquiries and ensures that all requests to billing staff are acted upon appropriately and promptly
• Liaises with and supports finance functions outside of Billing as needed
• Assists with developing and maintaining department training and resource materials
• Drives performance excellence with effective communication, performance management and employee recognition. Identifies opportunities allowing for employee growth and assists with achieving all goals
• Promotes a positive, energetic culture featuring teamwork, collaboration and excellence
• Serve as a positive role model, exemplifying firm and department standards in daily operations
• Additional duties and responsibilities as assigned by the Senior Billing Manager

Education / Experience:

• Bachelor's degree strongly preferred
• 4 to 6 years of related experience required
• Supervising experience required
• Knowledge of accounting concepts required
• Aderant Expert Billing and BillBlast e-billing software experience preferred
• Ability to calculate figures and amounts such as discounts, percentage, and billing rates
• Strong experience in Microsoft Office to include Word and Excel
• Exceptional organizational, problem-solving and analytical skills required
• High standards, excellent attention to detail, effective communicator, an ownership mentality and exceptional follow through skills
• Strong communication and interpersonal skills required to interact and build positive relationships with staff, attorneys and clients
• Ability to multi-task and adapt to changing priorities and work demands

Quarles & Brady offers competitive salaries, bonus and great benefits to employees including paid time off, health, vision, dental, 401k, life, disability and much more. Benefit eligibility is dependent on hours. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience, education and skills of the applicant, and other job-related factors. The range for this position for individuals physically located in Denver is $32.54 to $48.80/hour. The range for this position for individuals physically located in Chicago, San Diego or Washington D.C. is $35.79 to $53.68/hour.

Quarles is an equal opportunity employer.

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#LI-Hybrid

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Law Practice

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