Billing Systems & Data Analyst (Hybrid)

Madison Gas and Electric; Madison (WI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Madison Gas and Electric seeks a Customer Systems Analyst to support the Customer Enablement team in ensuring accurate and timely billing. The role involves data validation, reconciliations, and basic reporting while building foundational knowledge in billing operations and data tooling.

Work under guidance from senior analysts in a hybrid role based at the Madison, WI headquarters, with a mix of office and field work.

Qualifications

• Bachelor’s degree preferred.
• 0-2 years of experience in billing, data analysis, or finance environment.
• Utility or regulated industry experience is a plus.

Responsibilities

• Perform basic data validation and reconciliation to support billing accuracy.
• Research and resolve routine billing discrepancies under direction of senior analysts.
• Prepare and maintain reports and documentation to track billing activities and metrics.
• Assist in system testing, data clean-up, and process documentation.
• Learn and apply billing systems, data tools, and standard operating procedures.

Skills

Excel basics

Data management

Billing operations knowledge

Communication skills

AI-assisted analysis

Education

Bachelor’s degree in business/finance/data analytics or related field

Tools

SQL

Power BI

Job description

Madison Gas and Electric seeks a Customer Systems Analyst to support the Customer Enablement team in ensuring accurate and timely billing. The role involves data validation, reconciliations, and basic reporting while building foundational knowledge in billing operations and data tooling.

Work under guidance from senior analysts in a hybrid role based at the Madison, WI headquarters, with a mix of office and field work.